Note fondée sur 198 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We deeply apologize for any inconvenience you may have experienced during your stay. Our team values your feedback and will work diligently to address the issues mentioned.
If there's anything specific you would like to discuss or if you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to help!
Kind Regards,
Team OYO
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Great place to stay
Publié le 9 sept. 2024 sur HotelsWe stay at this location every time we come to the area.
Always pleased with our stay!
par un voyageur
Publié le 29 août 2024 sur Expedia
Very nice staff and very clean and comfortable rooms
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Brenda! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim
par un voyageur
Publié le 29 août 2024 sur Expedia
Clean and affordable motel in Yoakam. Big room, comfortable beds, helpful and pleasant check in staff. A good deal.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Paul! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim
par un voyageur
Publié le 20 août 2024 sur Expedia
Loved my stay at the property. My room was really nice.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Great to hear this, Elizabeth! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
par un voyageur
7/10 at best
Publié le 12 août 2024 sur HotelsI'm puzzled at the 9.0"wonderful" rating. It is true you get what you pay for but in all fairness, here is my review. First black mark was in the reservation itself. I selected pay at the property. They charged my card $17 immediately for their expense of having the advertising on the site. I emailed them and they are still "getting back" to me. It was definitely an undisclosed fee.
The room itself is exactly as pictured. The beds were comfortable. The front door had a gap on the bottom half that you could clearly see the sidewalk thru. We put something in front to stop creatures from coming in. The floor in the bathroom next to the tub needs serious cleaning. Some touch up of white paint would have made it look better. The internet connection is not working, I even had the guy at the front desk come over and help connect which he was not successful at so I couldnt do any work. The phone in the room was not working, which he said he was going to tell the owner about. And the coffee pot did not work.
The front desk persons were very nice and friendly. Over all the best I can give is a 7 rating, but again, you get what you pay for.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
We are sorry to disappoint you, Eileen! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
par un voyageur
The staff was friendly and accommodating
Publié le 1 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 août 2024 par Barbara, Gestion de l’hôtel
Hi, Lisa! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Barbara, Gestion de l’hôtel
We are delighted to hear your words of praise, Kelijon! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Noah, Gestion de l’hôtel
Thank you for rating us with such awesome words, Nilda! We will strive to keep up with your expectations always. Regards, Noah
