Note fondée sur 54 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
76 % des clients le recommandent
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 2 janv. 2020 sur Hotels
Sejour agréable et l'hôtel nous a offert le repas du réveillon.
3 sur 5
par un voyageur

Publié le 24 févr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Sir/Madam, Warmest Greetings From Zest Hotel Yogyakarta, Thank you for staying at Zest Yogyakarta and your rating to Us during your stay, We are pleased to welcoming you back to Zest Hotel Yogyakarta in your next visit. Thank you. Warm Regards, Andrityo Hotel Manager
3 sur 5
par un voyageur

Publié le 23 févr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Sir/Madam, Warmest Greetings From Zest Hotel Yogyakarta, Thank you for staying at Zest Yogyakarta and your rating to Us during your stay, We are pleased to welcoming you back to Zest Hotel Yogyakarta in your next visit. Thank you. Warm Regards, Andrityo Hotel Manager
3 sur 5
par un voyageur

Publié le 22 févr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Sir/Madam, Warmest Greetings From Zest Hotel Yogyakarta, Thank you for staying at Zest Yogyakarta and your rating to Us during your stay, We are pleased to welcoming you back to Zest Hotel Yogyakarta in your next visit. Thank you. Warm Regards, Andrityo Hotel Manager
4 sur 5
par un voyageur

Publié le 3 nov. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Sir/Madam, Warmest Greeting's from Zest Hotel Yogyakarta, Thank you for staying in Zest Hotel Yogyakarta and your kind rating during your stay with Us. We will always make improvement and gives best services to all of our guests. We are pleased to welcoming you back to Zest Hotel Yogyakarta in your next visit. Thank you. Warm Regards, Andrityo Hotel Manager
4 sur 5
par Sebastien de Vevey

Three night stay

Publié le 24 oct. 2015 sur Hotels
I stayed three nights in this hotel! The room are simple and confortable. The employees are helpfull. The breakfast is fine. Not far from a bus stop to go to pambanan with public transport (3'600rp for one way). 15 minutes by walk to marlioboro. A good quality price for Yogyakarta.
Commentaires de Gestion de l’hôtel
23 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Sebastien, Warmest Greeting's From Zest Hotel Yogyakarta, Thank you for staying at Zest hotel Yogyakarta and your valuable feedback to us during your stay. We will always gives best services to all of our guests and we are pleased to welcoming you back to Zest hotel Yogyakarta in your next visit. Thank you. Warm Regards, Andrityo Hotel Manager.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Paris

Great hotel, with all amenities, really worth it!

Publié le 12 août 2015 sur Expedia
Very clean and comfortable room, good location (20 min walk from center). Lots of amenities (AC, TV, pool). Bathroom could be even cleaner, as well as the pool. Breakfast needs a big improvement ! Only Indonesian food options. Great budget hotel which cost us almost nothing (14€ a night), which is an incredible deal in Yogyakarta for such an hotel!
3 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Purtroppo lenzuola e coperte molto sporche.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Caro ospite stimato, Cordiali saluti dallo Zest Hotel Yogyakarta. Grazie mille per aver dedicato del tempo per recensire il tuo soggiorno.Ci scusiamo per il disagio e per le strutture che non corrispondono ai vostri desideri. Naturalmente questo è lontano dai nostri standard alberghieri. Abbiamo programmato un rinnovamento della struttura in questa stagione per risolvere questi problemi. Miglioreremo anche il servizio e la pulizia per offrire comfort e una buona esperienza di soggiorno a ciascuno dei nostri ospiti.Sebbene ci rendiamo conto che non possiamo cambiare l'esperienza che hai avuto durante la tua visita, speriamo sinceramente che ci darai un'altra opportunità in modo da poter fornire un servizio migliore la prossima volta che visiterai Zest Hotel Yogyakarta. Distinti saluti, Melky BereDirettore dell'albergo
2 sur 5
par un voyageur

Perbaikan utk Zest Hotel

Publié le 26 juin 2023 sur Hotels
Dikamar anak saya dan saya ada kecoa Kamar mandi kotor
Commentaires de Gestion de l’hôtel
24 août 2023 par Melky Bere, Gestion de l’hôtel
Dear Reviewer,Pertama-tama, izinkan saya mengucapkan terima kasih untuk tinggal bersama Zest Hotel Yogyakarta.Saya juga ingin mengucapkan terima kasih atas waktu Anda, untuk menyampaikan kepada kami tentang keadaan ini.Terimalah permohonan maaf kami untuk pengalaman yang tidak menyenangkan Anda selama kunjungan baru-baru ini di hotel kami.Kami berusaha untuk selalu memastikan pelanggan kami mendapatkan pengalaman yang terbaik. Namun dalam beberapa hal kami gagal memenuhi itu.Kami menanggapi semua keluhan tamu secara serius, Segera kita akan memperbaiki segala sesuatu yang masih kurang agar mencegah masalah yang sama terjadi di masa depan.Saya dapat meyakinkan bahwa anda akan melihat perbaikan dan menikmati waktu Anda bersama kami dalam kunjungan berikutnya.Sekali lagi, terima kasih banyak untuk memberikan masukan mengenai hal ini karna kami belajar untuk menjadi lebih baik melalui mata pelanggan kami.Saya berharap kami diberi kesempatan lagi untuk memberikan pelayanan kepada anda dalam kunjungan anda di waktu yang akan datang.SalamMelky BereHotel Manager
4 sur 5
par un voyageur

Publié le 7 juin 2023 sur Expedia
The staff were amazing. The breakfast buffet and restaurant were good. The location was very central and walkable. The room was spacious. The only downside to this hotel was in the cleanliness of the bathroom and bedding. If the bathroom was given a really good scrubbing and the grout in the tiles a clean with a bit of bleach to get rid of all the mildew it would make such a difference. The white bedding is not cleaned with any kind of whitening detergent so unfortunately they look a bit grubby and stained. My sheets were quite stained when I arrived, however housekeeping happily replaced them when I asked . The new sheets were still a bit stained but not as bad as before. I would recommend this hotel based on their exceptional staff, it’s just unfortunate their attention to some areas of cleanliness is not as exceptional.
Commentaires de Gestion de l’hôtel
8 juin 2023 par Melky Bere, Gestion de l’hôtel
Warmest greetings Zest Hotel Yogyakarta,First of all, allow me to thank you for choosing Zest Hotel Yogyakarta during your recent visit to Yogyakarta.However, it is with regret to learn that you had to go through an unpleasant experience during your stay.This is certainly no excuse for our failure in providing the most basic comfort and service for our guest and for this, please accepts my deepest apologize.Immediately we shall have my staff retrained to address this critical area to prevent the similar problem happen in the future.We do hope you understand that it was certainly not the standards for which we normally aim at Zest Hotel Yogyakarta.I personally thank you for taking the time bringing this matter in to our attention and I will personally look after this problem and we will do our best attempt in regaining your confidence in our company if you wish to give us the second chance to visit us again whenever travel brings you back to Yogyakarta.Best Personal Regards,Melcheor BereHotel Manager
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