Ratings based on 370 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 7, 2024 on Expedia
Relatively old building but very close to many things and very nice staff
Comment from Hotel Management
Jun. 10, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your high evaluation.We are very pleased to hear your compliments about our location and our staff.Although it is undeniable that some parts of the building appear old, we are constantly cleaning and maintaining the building so that our guests can spend their stay as comfortably as possible.If there is anything we can do to make your stay more comfortable, please let us know at the front desk.We will continue to strive to improve our services for the satisfaction of our guests.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write us.
by A traveller
Posted Apr. 23, 2024 on Expedia
Comment from Hotel Management
Apr. 24, 2024 by チサンホテル横浜伊勢佐木町 中西, Hotel Management
この度はチサンホテル横浜伊勢佐木町にご宿泊いただき誠にありがとうございます。非常に高い評価もいただき重ねて御礼申し上げます。お客様に快適にお過ごしいただけたのなら何よりでございます。今後もご満足いただけるよう、サービス向上に努めて参ります。またチサンホテル横浜伊勢佐木町をご利用いただければ幸いでございます。この度はお忙しい中、ご投稿いただき誠にありがとうございました。
by A traveller
Posted Apr. 20, 2024 on Expedia
Nice hotel
Comment from Hotel Management
Apr. 21, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your very high evaluation.We are glad that you had a pleasant stay with us.We will continue to make efforts to improve our services so that you will be satisfied next time.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write us.
by A traveller
Posted Apr. 19, 2024 on Expedia
Comment from Hotel Management
Apr. 20, 2024 by チサンホテル横浜伊勢佐木町 竹田, Hotel Management
この度はチサンホテル横浜伊勢佐木町をご利用いただき誠にありがとうございます。また高評価もいただき重ねて御礼申し上げます。今後も現状に満足することなくサービス向上に努めて参ります。是非またのご利用を心よりお待ち申し上げております。この度はお忙しい中クチコミ投稿にご協力いただき誠にありがとうございます。
by A traveller
Bang for the buck place
Posted Apr. 2, 2024 on HotelsAmazing for a short stay. Close to major tourist attractions and right next to Subway station. Glad to find out that major store like Don Qijote is right around the corner.
Comment from Hotel Management
Apr. 4, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your very high evaluation.We are very pleased to have received many compliments from you.We are glad to hear that you had a pleasant stay with us.We will continue to strive to improve our services to provide you with a satisfying stay.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write us.
by A traveller
Posted Mar. 25, 2024 on Expedia
Every front desk staffs are very nice and very helpful.
The breakfast buffet , they serve the same kind of foods every day! I can’t get my refund back because I booked on line.
I suggest do not pay your breakfast in advance. Pay as you go.
Comment from Hotel Management
Apr. 2, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.We are very sorry that we could not provide you with a satisfactory breakfast.Depending on the situation on the day of your stay, we may be able to sell you a breakfast ticket for the day of your stay.We would be happy if you could use this service at your convenience.We appreciate your kind words of praise for our staff.We will continue to strive to improve our services to make your stay as satisfying as possible.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write us.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your high evaluation.We are glad that you had a pleasant stay with us.We will continue to improve our services so that you will be more satisfied the next time you stay with us.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write to us.
by A traveller
Posted Mar. 5, 2024 on Hotels
Breakfast was excellent…staffs are very helpful and courteous. Location is also very good…close to train, restaurants and parks
Comment from Hotel Management
Mar. 10, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your high evaluation.We are very pleased to hear your compliments about our location and our staff.We are glad that you had a pleasant stay with us.We will continue to improve our services so that you will be more satisfied the next time you stay with us.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write to us.
by A traveller from North Hills
Posted Mar. 4, 2024 on Expedia
The room was clean and spacious. I asked for a nonsmoking room but the room and hallways had a lingering cigarette smell. The outside of the hotel looks nicer and less outdated than the room I got. I did not like that there was no AC I could control nor a window I could open. It was very hot and stuffy. I did like that there was a station and a Lawson right outside the hotel entrance.
Comment from Hotel Management
Mar. 7, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.We apologize for any inconvenience caused by the smell of cigarettes and the air conditioning in your room.We will share the smell with our cleaning staff and work to strengthen and improve our cleaning procedures.Also, the air conditioning in our hotel is centrally controlled, so you can only turn it off or adjust the air volume in your room.The front desk can loan out circulators and other air conditioning equipment, so please feel free to contact the front desk if you have any questions.Thank you again for your kind words of praise and high score.We will make every effort to improve and enhance our services to satisfy our guests.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking time out of your busy schedule to write us.
by A traveller
Posted Jan. 23, 2024 on Expedia
Excellent service. Perfect place to stay. Fantastic breakfast !!
Comment from Hotel Management
Jan. 23, 2024 by Chisun Hotel Yokohama Isezakicho Nakanishi, Hotel Management
Thank you very much for staying at Chisun Hotel Yokohama Isezakicho.Thank you again for your very high evaluation.We are very honored to receive compliments on many aspects of our hotel.We will continue to make efforts to improve our services to satisfy our guests.We hope you will visit Chisun Hotel Yokohama Isezakicho again.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.
