Note fondée sur 515 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Arrêt d'une nuit
Publié le 3 sept. 2018 sur HotelsArrêt d'une nuIt confortable et securitaire. Personnel accueillant
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Manager, Gestion de l’hôtel
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Bed was comfy. It allowed us access to our events
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Manager, Gestion de l’hôtel
Hello Julie,We're pleased to hear you found the bed comfortable. We strive to provide a good night's sleep for all our guests, enabling them to enjoy their stay and attend their events refreshed and rested. If you have any other feedback to share, please don't hesitate to reach out.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
It was easy to find from the highway. The room was nice. found several roChes in the bathtub, sink, and on the wall near the refrigerator. The lock for the door is broken..
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lisa, We appreciate your feedback and apologize for any inconvenience this may have caused. Please know that we take all guest concerns seriously and will address these issues with our team to ensure a more pleasant experience for future guests. Your comments will be shared with management for further review and action.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
They need to updated some staf
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jose,Thank you for sharing your feedback with us. We appreciate your insight and will pass along your comments to the relevant teams for further review and improvement. Your insights are valuable to us as we strive to enhance our services.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Furniture need cleaning
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments and will address the cleanliness of the furniture with our housekeeping team. Your input helps us improve our services for future guests.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Raymond,We're thrilled to hear you enjoyed your stay with us! If you have any further insights to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Staff were limited, but codial. Room clean, but furniture old and soiled. Only window could not be closed tightly and locked.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Pamela,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff cordial and your room clean. We truly value your insights regarding the furniture and window, as we are constantly striving to improve our guests' experience. Your comments have been noted for our team's review to make necessary enhancements for future guests' comfort.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Barry,We appreciate you choosing to stay with us! Should you have any feedback to share from your recent visit, please don't hesitate to contact us. We look forward to welcoming you back soon for an even better experience!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're delighted to hear you had an enjoyable stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for another memorable experience!
par un voyageur
Disgusting bath tub
Publié le 17 sept. 2024 sur HotelsI always check out the bathtub thoroughly before I put my handicap son in the bathtub. It was disgusting and smelled horrible under the mat in the tub. But the worst part was when I went to the front desk to tell them about they said we have ordered new mats and acted like it was no big deal!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kathryn,We appreciate your feedback and apologize for any inconvenience caused during your stay. We will address this matter with the team to ensure our guests' needs are met in a timely manner. Please feel free to reach out to our management team for further assistance regarding your concerns.
