Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Sarah Miller, Gestion de l’hôtel
Thank you for your 4 out of 5 star review!
par un voyageur
Publié le 13 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2023 par Reception, Gestion de l’hôtel
Thank you for your 10 out of 10 review, we appreciate the feedback!
par un voyageur
Publié le 9 déc. 2021 sur Hotels
Belle chambre confortable. Bon lit. Mais le service de petit-déjeuner nest pas à la hauteur du style de l'hôtel.
Thé servi tiède. Café oublié... Beurre et confiture amenés par une serveuse et déposés sur la table sans coupelle ou petite assiette... Aucune demande pour savoir si nous étions ok ou avions besoin d'un autre café ou de toasts...
Commentaires de Gestion de l’hôtel
25 janv. 2022 par Alexandra | Receptionist, Gestion de l’hôtel
Bonjour Elisabeth,
Thank you for your feedback. I am happy to know that you found our hotel comfortable even though you have had issues with your meal. I will pass it on to the Food and Beverage Department!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Lovely hotel with elegant decor and cosy rooms. Staff were friendly and helpful. Would recommend.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Susan, for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
We have visited York many times, but 1st time in this hotel. Beautiful art nouveau decor. The room was nice but the staircase to the second floor was just beside us and you could hear people going up and down. There were a couple of ladies ladies in the room above, who were speaking very loudly until 2.00am! The breakfast was excellent, not a lot of choice but very good produce and kept hot. The cocktail bar was a bit of a let down as the young girls didn’t have a clue as how to make them. Overall a good stay but could have been better.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Gillian, for your review of your recent stay with us. We are glad to see you enjoyed your time with us but apologise for the noise you experienced and the service you received in the bar. We hope to welcome you back again soon for a more comfortable stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Lovely rooms and comfortable beds! Friendly staff
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Charles, for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Unique character and by gone charm. The staff were all friendly, loved our stay.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Gregory, for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Ibi, for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great place stopped 2 nights 10 minutes walk to the centre off york great weekend away
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Reception, Gestion de l’hôtel
Thank you, Gina, for your great review of your recent stay with us. We are glad to see you enjoyed your time with us. We hope to welcome you back again soon!
