Heart of York.Your stay at this Fulford guesthouse places you within 2 miles (3 km) of Rowntree Park and University of York. Fulford Golf Club and York Barbican are also within 2 miles (3 km).
3-star guest house near York Minster, connected to a rail/subway station
Emerald Residence offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this 3-star York guesthouse.
11 guestrooms or units
Smoking in designated areas
Emerald Residence offers 11 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers.
This York guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Room service available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Thin carpet in room
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
36-inch Smart TV
Cable channels
Bedroom
Heating
Portable fan
Bathroom
Hair dryer
Shampoo
Shared bathroom
Shower
Soap
Towels
Food and drink
Free bottled water
More
Desk
Desk chair
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests
Access methods
Host will greet you, smart lock
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
Property is also known as
Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York
Emerald Residence Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 102 reviews
10 - Excellent
32
Rating 8 - Good. 29 out of 102 reviews
8 - Good
29
Rating 6 - Okay. 24 out of 102 reviews
6 - Okay
24
Rating 4 - Poor. 5 out of 102 reviews
4 - Poor
5
Rating 2 - Terrible. 12 out of 102 reviews
2 - Terrible
12
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Anne Marie
13 Dec 2024
Liked: Staff & service
Quite comfortable and a very friendly welcome. Easy to take a bus into the city centre. Highly recommended!
Well priced handy stopover for York city centre with free parking. November time of year. The toom was a bit on the cold side but an electric heater was included to help.
Ensuite, everything worked. Remote check -in was a breeze.
Really poor. Room was cold...only a oil filled radiator in the room as the heating was not on. I was in the attic with a shared bathroom. The sink in the room was useless. Both taps were impossible to clse. Require replacing. I should know im a retired plumber. Banged my head fourtimes on the ceiling beams and im only a small guy.. As for the shared bathroom it was filthy. Shower curtain was mouldy and the bath panel was cracked and hanging off
Toilet seat (pine) was split and unhygienic. Taps in the hand basin same as in my room.
Fair enough i went for the price in comparison to other similar accommodations but rest assured i will never stay there again. Awful.
We arrived all seem good. Radiator in the bathroom had a bad leak so every time you went to the toilet, your pants and socks ended up soaking. We were on the bottom floor right beside the front door which we Heard banging every time anybody come in the people stopping above us arguing all night And they knocked on my door Disturbed me and my two children then 3 police Vans arrived For the people arguing, then we got disturbed again with the police at our window with Set of ladders To Claim up to the top room above us So I was not good at all as my children were very scared spoilt our weekend that was on the Friday night then on the Saturday afternoon we had the police back at the door. We have been looking forward to this weekend for awhile and it got spoilt by the police and the people upstairs it’s not what you expect when you pay for hotel for a quiet weekend so pretty much waste of money I thought the manager might to come and see us on the Saturday to explain what was going on with all the police Outside, my window but never heard anything to be quite truthfully I think they should’ve been an apology and maybe it’s a bit of a refund as I drove for two hours to get there spent quite a bit of money on the hotel. My kids ended up scared and not want to go out.
Good value for money. The main opportunity for improvement is their service. When we arrived, no one was available to give us our key. There was a phone number to call on the front door. We called for about half an hour repeatedly with no answer and were considering going to another accommodation. We thought we had been scammed. We were tired, cold and unhappy. Finally we met another guest who said the same thing happened to them. We finally got through to someone who gave us the code to our room.
Angela
Stayed 2 nights in Sep 2024
6/10 Okay
Philip
6 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
Inexpensive and noisy.
Remote check in,so it was a surprise to hear a couple loudly have sex when I arrived.Its cheap for York and it's clean,it was fresher's week apparently,so there was a lot of activity around midnight,lots of guests going outside to smoke,shout and slam the door .
Philip
Stayed 1 night in Sep 2024
6/10 Okay
Joanne
Travelled with group
5 Oct 2024
Liked: Cleanliness, staff & service, amenities
There was no heat in the bathroom. Portable heater in bedroom area barely gave warmth to sleep comfortably. Ceiling needs repair from upstairs water leak. Worst issue was the noise - slamming doors, stomping up & down the stairs & knocking noisily on our room door after midnight. Other guests we believe were students. We should have been made aware of that before reserving. Noisy until 2:45 am.
Joanne
Stayed 1 night in Oct 2024
8/10 Good
Sas
Travelled with partner
3 Oct 2024
Liked: Staff & service
Room could do with updating but was clean and tidy
Check in was not smooth.
It was "self-check-in".
We had to ring numbers but nk answer at first.
Then when we finally got someone it was an extremely slow process.
Really lacked the personal touch.
The room was nice, comfy.
Quite noisy with passing traffic.
The bathroom was not good at all.
Shower - a trickle of water, but thankfully have family/ friends nearby to use theirs.
Mirror - filthy with blood(??) Or paint on.
Service, not great.
So impersonal.
Will not be staying again.
Fine for 1 night.
Needs a huge amount of decor change and would be nice if check-in was with a person... in-person.
The exterior doors to the room did not lock and the springs were coming through the mattresses. Very uncomfortable. Intermittent issues with hot water and water pressure when using the shower. Spacious room though even if tv was small and tilted and cable was fuzzy. We spent most of our time out of the room.
Thought we were staying in a halfway house
Dont stay in the ground floor room ny the front door as the door will be getting slammed all night and you'll have people smoking and chatting outside your window to all hours. There was an elephant stomping around above, shouting with the tv blasting out. We left in the end.