Note fondée sur 823 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotels.com Price not honored
Publié le 19 oct. 2024 sur HotelsThe room was very nice. However, I was annoyed that they did not honor the pre-paid Hotels.com price and charged me an additional amount at check-out. I had booked at Hotels.com and used One Key points. I asked the clerk why there was an additional fee and she said the amount charged to my credit card was not enough. I did not have time to look into how much had been charged or to ask for further explanation as it was 5:30 AM and our tour bus was leaving. We also did not have the breakfast since that did not start that early and they did not offer us a "to-go breakfast."
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We have also noted your raised concern and we shall look into it. We look forward to welcoming you again soon. Kind Regards
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest, Thank you for your rating.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
AC didnt work, TV was slow and barely worked, someone knocked on my door in the middle of the night, room had a funny smell.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Gues,Thank you for sharing your feedback with us. We apologize for the unpleasant stay you had with us and the inconvenience caused during your stay. we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences. We ensure that we will provide you with a much better stay experience the next time. Please allow us another opportunity to host you. Kind Regards,
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Just not worth the money.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. It would have been helpful if you would have noted your concerns as well for us to look in to it and improve. We shall look forward to have you stay with us again in future to provide you a better experience. Regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are happy to know about your pleasant stay with us. We shall look forward to have you stay with us again in future. Regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are happy to know about your pleasant stay with us. We shall look forward to have you stay with us again in future. Regards,
par un voyageur
Publié le 3 oct. 2024 sur Expedia
It was really really clean I loved my stay!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Four Points York, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are happy to know about your pleasant stay with us. We shall look forward to have you stay with us again in future. Regards,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I had a change in my business trip, I Requested they canceled my second night stay. The hotel manager told me to contact Expedia through the app and they would make arrangements to cancel the second night. I have yet to receive any confirmation on this
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Richard, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Four Points Sheraton York. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Four Points Sheraton York, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Four Points Sheraton York
par un voyageur de New Castle
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Richard, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We have also noted your raised concern. Here at Four Points Sheraton York , we continuously strive to exceed your expectations.We look forward to welcoming you again soon.Kind Regards,Four Points Sheraton York
par un voyageur de TAMPA
Publié le 4 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Richard, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We have also noted your raised concern. Here at Four Points Sheraton York , we continuously strive to exceed your expectations.We look forward to welcoming you again soon.Kind Regards,Four Points Sheraton York
