Note fondée sur 1 049 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2023 sur Expedia
Très bien situé à courte distance de marche du centre de York.
Chambre impeccable, très belle déco.
Lit confortable , très propre.
Petite déjeuner inclus très bon avec partie buffet et à la carte inclus .
Je recommande sans aucune hésitation !
Commentaires de Gestion de l’hôtel
14 juin 2023 par Amy C, Gestion de l’hôtel
Dear Josee,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 20 juill. 2022 sur Expedia
This was a quick stop delivering my daughter to university. The only negative comment, and it is quite a minor one, is that we had a twin room which also happened to be accessible. The wet room, which of course would be essential for anyone who is physically disabled, was great, apart from the fact the tiling on the floor hadn't been done properly so water pooled on the floor. Not much of a problem for me and my daughter, but I can see it being a slip hazard for some.
Commentaires de Gestion de l’hôtel
23 juill. 2022 par Oana I., Gestion de l’hôtel
Dear Justin
Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.
It was a pleasure to read your feedback regarding your stay in our hotel. We are continuously striving to deliver the highest levels of service to our guests, and we are proud that you have enjoyed your stay. I find your feedback highly motivating and will not miss sharing it with the rest of my team.
I would also like to assure you that providing excellent services is one of our utmost priorities, therefore all your comments have been taken into consideration and reviewed to take any necessary actions and correct any shortcomings.
Thank you once again for staying with us, I truly hope that we will have the opportunity of welcoming you back to our hotel in the future.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Christopher R, Gestion de l’hôtel
Dear Millie,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 4 août 2024 sur Expedia
Very nice hotel and service
Commentaires de Gestion de l’hôtel
5 août 2024 par Christopher R , Gestion de l’hôtel
Dear Paul, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Christopher R, Gestion de l’hôtel
Dear Janet,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Christopher R , Gestion de l’hôtel
Dear Rachel Thank you for taking the time to complete our satisfaction survey and for choosing Hotel indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.I would like to apologise for the inconvenience you have encountered during your stay. Please rest assured that all your review has been taken into consideration and reviewed to take necessary action and correct any shortcomings. I hope we have the opportunity to welcome you back to Hotel Indigo in the future. Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Christopher R , Gestion de l’hôtel
Dear Antony,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
indigo
Publié le 1 août 2024 sur Hotelshotel in great location, staff polite, clean hotel , breakfasts very good and choice very good . we had a lovely stay.
Commentaires de Gestion de l’hôtel
2 août 2024 par Christopher R , Gestion de l’hôtel
Dear Linda,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Very convenient at a reasonable price.
Commentaires de Gestion de l’hôtel
2 août 2024 par Christopher R , Gestion de l’hôtel
Dear JohnThank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Hotel was clean and convenient but a few annoying issues. When checking in I was informed the room was ready and was advised to park car first. When I returned to the hotel 5 minutes later, my room had been given to someone else so we had to wait for alternative room.
Food in the restaurant was terrible - no wonder they made you pay before receiving the food!!
Had an electrician enter the room to check electrics while we there - could have waited til room was vacated?
Commentaires de Gestion de l’hôtel
2 août 2024 par Christopher R , Gestion de l’hôtel
Dear Caroline,Thank you for taking the time to complete our satisfaction survey and for choosing Hotel Indigo for your recent stay.I would like to apologise for the inconvenience you have encountered during your stay. Please rest assured that all your comments have been taken into consideration and reviewed to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Front of House Manager. Christopher R
