Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Team Mercure York, Gestion de l’hôtel
Dear Yvon,Thank you for your 10/10 rating, we do hope to see you again in the future for another great stay.Kind Regards,
par un voyageur
Publié le 23 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2019 par Mercure York, Gestion de l’hôtel
Thank you for the review David. I am sorry we did not deliver on your expectations
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Quiet area, parking free and plenty of it. Foyer very modern same could not be said about the rooms as they are outdated. Clean though.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Reception Team, Gestion de l’hôtel
Hi Diane,Thank you for taking your time to leave us a feedback on your recent stay at Mercure York. We are pleased that you liked our foyer. We do apologize for the rooms. We do hope to welcome you again in the future and give you a better experience :)Thank you,
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Reception team, Gestion de l’hôtel
Thank you for your score :)
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Reception, Gestion de l’hôtel
Thankyou for taking time to leave us a review on this forum :)Kind regards,
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Reception, Gestion de l’hôtel
Thankyou for taking time to leave us a review on this forum :)Kind regards,
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Needs a decent update in decor but comfortable and safe.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par reception, Gestion de l’hôtel
Hi Emily,Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Nice friendly staff, really enjoyed our time at the hotel
Commentaires de Gestion de l’hôtel
28 sept. 2024 par reception, Gestion de l’hôtel
Hi Emily,We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Another convenient stay. Always friendly staff
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Reception, Gestion de l’hôtel
Thankyou for taking time to leave us a review!:)Kind regards,
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Reception, Gestion de l’hôtel
We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York
