Note fondée sur 533 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par François de Worcester
SALE
Publié le 9 juill. 2015 sur HotelsHotel sur note. La chambre sent fort le desinfectant et est sale. Malgres le parquet le sol etait extremement sale sans compter les ongles coupe repartis un peu partout dans la chambre
par un voyageur
Publié le 7 juin 2024
It was nasty and they refused to clean it even basically called us liars that there was hair all in the bed and stains fresh ones. Left someone’s wash rag at the top of the shower room was clearly not cleaned after last tenant. The manager lady was rude but the staff was excellent! They have mice everywhere.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brittany, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
par un voyageur de ALLEGANY
Publié le 19 avr. 2024
Floor very dirty. Tub and sink stained.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Pamela, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jill, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Publié le 23 mars 2024 sur Expedia
Good hotel with mostly clean room. Great value and I wouldn’t mind rooming here again. Room had a good clean smell with modern outlets such as USB-C. Bed was comfortable. Bathroom was very roomy for a motel. Shower had facilities for people with disabilities.
Some problems include a lack of shampoo, conditioner, lotion, and the detachable shower head slides down to hip level and doesn’t stay up over your head. Floor was a little dirty under my feet and there is no carpet anywhere. Toilet seat was so high that my feet wouldn’t even touch the ground and I’m 5 feet 11 inches.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kenny, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6
par un voyageur
Publié le 18 mars 2024 sur Expedia
The rooms were clean. They tried to charge me twice for the room. When I asked the maid for extra towels, she said that they were not allowed to give them out. No shampoo offered. The desk clerk banged on my neighbors door at 2 o’clock in the morning for no reason And woke us all up.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sharon, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6
par un voyageur
Publié le 12 mars 2024 sur Expedia
My only complaint is that it seems to be a party hotel. People running around yelling and the smell of pot was powerful. But when it was quiet it wasn't bad. Room wasn't immaculate but bedding and towels were clean. Water is hot and tv worked. For the price of the room I'm happy with my stay.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Bed sheets dirty, hairs and stains. Bathroom also dirty.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joadelis,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Edward, Thank you for the perfect rating!Natalie #Team6
