Note fondée sur 484 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
60 % des clients le recommandent
2,6 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par Jasmine Lévesque de Montréal

Publié le 13 août 2013 sur Hotels
Il est assurément possible de trouver une chambre d'hôtel à prix comparable à qualité supérieure. De type motel, infrastructure désuette, entretien moyen, bas de gamme.
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
I had a wonderful stay they like need to update the bathroom and door to get in to the rooms
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Yassel!Thank you for sharing your thoughts! We're so glad to hear you had a wonderful stay overall. It's great to know that you enjoyed your time with us, and we appreciate your feedback about the bathroom and door. We're always looking for ways to improve, and comments like yours help us make things even better for future guests. We hope to welcome you back soon!
3 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Expedia
Room was decent but bathroom was very tiny. The pool looked to be in good condition
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Andrea, Thank you for sharing your feedback. We're glad to hear you found the room to be decent and appreciated the condition of the pool. We understand that the size of the bathroom wasn’t ideal for your stay, and we apologize for any discomfort this may have caused. Your experience is important to us, and we will look into ways to improve our accommodations. We hope to have another chance to provide you with a more comfortable stay in the future at Quality Inn & Suites York.
3 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Dereck,Thank you for being our guest at Quality Inn & Suites York. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
2 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Is near several stores & restaurants. Lobby & breakfast area are clean. Lanscaping is appealing. Bed was comfortable. Rooms are run down. Lighting, floors, bathroom are old, look run down & smell musty.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Annette Dorothy,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient, our lobby and breakfast area clean, and our landscaping appealing. We take pride in providing comfortable beds and are glad this aspect of your stay met your expectations. Your comments about the room’s condition are appreciated and will be shared with our team to inform our ongoing efforts to enhance our facilities.
2 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Expedia
Property was not very clean or well kept. Breakfast was poorly maintained by staff that did not seem to care to address customer needs.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Edward,Thank you for your feedback. We take cleanliness and guest satisfaction very seriously and are sorry to hear that your experience did not meet our usual standards. Our team strives to maintain high standards, and we will address your concerns about the breakfast service to ensure improvements. We appreciate your input and will use it to enhance our guest experience.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Friendly staff. Nice pool. Mexican restaurant on property.
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Susan, Our staff makes everything possible, thank you for the feedback regarding your stay at Quality Inn & Suites York and we’re happy to hear you had such a positive experience.
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you so much for your generous rating, Tammy. We work hard to provide the best experience possible and are happy you enjoyed your stay at Quality Inn & Suites York. I am looking forward to seeing you again soon!
3 sur 5
par un voyageur

Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Shaheer, Thank you for the review and for choosing to stay with us while you were in Quality Inn & Suites York. Feedback like this allows us to improve and move towards providing the best possible experiences for our guests.
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Courtney!We are very happy that your stay was wonderful! That everything exceeded your expectations is fantastic to hear. It's wonderful to hear that our team's meticulous attention to detail paid off in your delightful experience. We look forward to seeing you return for yet another wonderful visit!