Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Would have preferred no outdoor access to room. They offered to put us on the 2nd floor instead, but there was no elevator. Aside from that, we had a nice stay - the first floor room was clean and comfortable.
par un voyageur
Poor service
Publié le 15 sept. 2024 sur HotelsThere was nobody ever at the front desk when needed! It took me 30 mins to find someone to check in. And then another 20 mins to find someone to check out. Then our key cards didn’t work through the whole stay.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par NOYB, Gestion de l’hôtel
Amy, I would be curious what time you were looking for someone at the desk. I saw you yesterday walk by the desk! I have reviewed the cameras at the time you checked in and am not seeing the wait times. We do work very hard in the hotel industry and do our best to serve our customers. Thank you for sharing. Positive thoughts coming your way.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I think you should updat and get an elvator
Commentaires de Gestion de l’hôtel
14 sept. 2024 par NOYB, Gestion de l’hôtel
Thank you, Marijo. Unfortunately, the cost of an elevator in a building this size is not in the cards. Please request first floor room when calling direct and we will get you taken care of. Thank you for staying with us.
par un voyageur de Frisco
Publié le 8 août 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Very clean & friendly. Would definitely stay again.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
par un voyageur
Publié le 15 juin 2024 sur Expedia
It was fine but we booked the hotel based on the fact that they had a hot tub and a pool. When we arrived, we were told the pool area was closed for renovations. Wish that we knew that before we booked.
Commentaires de Gestion de l’hôtel
16 juin 2024 par NOYB, Gestion de l’hôtel
We agree. We wish Expedia would let customers know as well. It is posted on the Choice website where all third parties pull from but are not communicating to their customers.
par un voyageur de BARABOO
Publié le 6 juin 2024 sur Expedia
Bathroom shower needed better cleaning. Morning staff needs more complete training. Pool and hot tub were unavailable for maintenance and should have been listed like that on Expedia
par un voyageur de metolius
Publié le 20 mai 2024 sur Expedia
Very easy going.
