Note fondée sur 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2019 sur Hotels
par un voyageur
Publié le 30 sept. 2018 sur Expedia
par un voyageur
appartement au bord de la mer
Publié le 2 mai 2018 sur Hotelsappartement super agreable
au bord de la mer
mais loin de tout
par un voyageur de Alsace
Publié le 30 avr. 2018 sur Expedia
Bien placer au bord de la mer. Un complexe agréable bien tenu. Idéal pour les familles et me repos.
Commentaires de Gestion de l’hôtel
2 mai 2018 par Reservations, Gestion de l’hôtel
Thank you & we hope you enjoyed your stay in Youghal.
par piou de brive
Accueil et bar tres sympa
Publié le 30 avr. 2013 sur HotelsSuper hotel avec un personnel tres sympa et de la music au pub chaque soir
par un voyageur
Can’t wait to go back.
Publié le 15 avr. 2022 sur HotelsGreat stay in hotel apt with family. Newly renovated, shower in main bathroom was amazing. Very well equipped kitchen. Did not plan on using the dishwasher or washing machine/ tumble dryer, however they came in very handy when we decided to use the gym while the kids went to kids club and needed to wash our smelly workout gear! Lovely food in the restaurant. All staff very efficient and friendly that we came across, from front desk to maintenance man, to cleaning ladies. Delighted we have found this spot as we’ll definitely be back.
Commentaires de Gestion de l’hôtel
17 avr. 2022 par Guest Relations, Gestion de l’hôtel
Dear Sue,
Thank you for your lovely review following your recent stay with us. We are so pleased to hear that your enjoyed all of the hotel amenities. We look forward to welcoming you and your family back very soon.
par un voyageur
Publié le 5 avr. 2022 sur Expedia
The pool for this facility is part of a separate health club. You have to call in advance to reserve a time directly with the health club. And it is not open 7am-10 pm. When we arrived at 6, we went to the health club and were told the last hotel guest booking was at 5 (check in isn't until 4). First one for the morning would have been 10. Kids were disappointed but we thought we could make it up to them by letting them play some arcade games in the game room. But the games all only take coins, and there wasn't a change machine available and neither the bar/restaurant or hotel staff could provide change. Then we thought we would let the kids watch a movie in the room, but the very old tv had one channel available, and when we hooked up our firestick with HDMI there was no sound. There was a washing machine in the unit, but it didn't dry. Overall, was a disappointing experience.
Commentaires de Gestion de l’hôtel
12 avr. 2022 par Guest Relations, Gestion de l’hôtel
Dear Rebecca,
Thank you for your feedback regarding your recent stay.
We are very disappointed to hear that you were not fully satisfied with your stay.
Our leisure centre is open from 7.00am to 10.00pm. Children’s hours are from 9.30am to 7.00pm to allow for adult swims and member times for the pool. The pre-booking system is to ensure that all families will have an opportunity for a swim time. Once there is availability of time-slot we are happy to accommodate swim bookings prior to check-in, and even after check-out
We have investigated and rectified the sound issue with the TV.
The games arcade is a seasonable amenity and would not facilitate a coin machine. We do try to accommodate as much as possible through our reception and bar.
When a washer dryer is not available, we do provide an extendable airer for guests to use.
We do hope that you did get the opportunity to welcome you back whereby you can fully enjoy your time with us.
par un voyageur
Publié le 29 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2022 par Guest Relations, Gestion de l’hôtel
Dear Damien,
Thank you for taking the time to post your rating. We are so pleased that you enjoyed your time with us, and we look forward to welcoming you back very soon.
par un voyageur
Publié le 27 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2022 par Guest Relations, Gestion de l’hôtel
Dear Julia,
Thank you for your feedback. My sincere apologies, that our efforts to resolve your accommodation requirement did not meet your satisfaction. Our team had done their utmost in acquiring an upgrade for you.
Unfortunately, when you attended our leisure facilities, it was reaching closing time so they would have been unable to facilitate a swim time. I do hope it did not mar your overall experience and that you had the opportunity to enjoy the local amenities.
par un voyageur
Publié le 4 mars 2020 sur Expedia
Really enjoyed my stay here in this property. Very helpful & friendly staff. Food was very nice. Apartments were great.
Commentaires de Gestion de l’hôtel
5 mars 2020 par Guest Relations, Gestion de l’hôtel
Many thanks for your review. We are delighted you enjoyed your stay & we hope to see you return soon.
