Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
2,8 Service et personnel
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The owners of this hotel were great. So pleasant and willing to help wherever they could. The rooms are old but clean. We were on the end unit and our airconditioner didn't work the best but in the 30 temps it did ok.
I would stay here again if visiting Youngstown
.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hema, Gestion de l’hôtel
Thank you so Much Della, for staying with us and appreciating our services. We look forward to seeing you again.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur
Publié le 11 mai 2024 sur Expedia
We never did hear from or see staff. No hot water but room was clean and quiet.
par un voyageur
Publié le 22 août 2021 sur Expedia
Rug not clean, coffee terrible. Over all not clean
Commentaires de Gestion de l’hôtel
24 août 2021 par Management, Gestion de l’hôtel
Sorry for the inconvenience , we strive for excellence , we can make your stay pleasant and comfortable by letting us know during your stay with us. Thank you very much for your business
par un voyageur
Publié le 13 août 2020 sur Expedia
We were going to be checking in late so called to notify them that we wouldn’t be there until 7pm. The lady told us to text message when we arrived. When we got to the motel, there was no office, no place to check in. We sent a text message and the lady called us saying our motel room was unlocked and just to go in. We walked in the room and instantly not impressed.
The curtains were see through and did not close all the way. We had to tie them closed the best we could as we have two very young daughters and there were men walking up and down the “hall” constantly. No deadbolt on the door just a door knob lock and chain. The chain was attached to the door frame which was barely attached to the wall. There was a heater and air conditioner but the thermostat was broken so we couldn’t set a room temperature. The beds were very uneven, the door of the bed higher than the head and sunken in multiple places. Comforters had large holes in them. No phone In the room, no one gave us the wifi password and poor cell service. The bathroom was falling apart. No curtain on the bathroom window, plastic window lock with a piece of wood for security.
Because no one was there when we got there, we were given no room key, we couldn’t leave our belongings there and in the morning no one was there for us to check out or to discuss our concerns with the room. We had to send a text message and they thanked us and said hope we enjoyed our stay then charged our credit card.
Commentaires de Gestion de l’hôtel
14 août 2020 par Manager, Gestion de l’hôtel
Thank you for staying with us, we are sorry for the inconvenience and that we didn't meet your expectations, we are a small town motel where our crime rate is almost 0%. Our motel's most clientele are workers working in the surrounding areas, we try our best to meet our guest's expectation and provide all the safe and clean rooms
par un voyageur
Publié le 22 févr. 2020 sur Expedia