Ratings based on 512 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
It was nice but not $1000 a night nice room is big big bathroom with jacuzzi but to have a view on a parking lot for such a price is not really great pillows were flat not comfortable other that that location is great and service is fantastic but for the price I’m not sure why we would pay that much maybe the location which is not famous or anything so really not sure what we were paying for I’m sure you can find other hotel in that area for cheaper and same service we did not get extras for that price or anything like a welcome package or anything so the room price plus Valet parking is not worth the cost of this place
Comment from Hotel Management
Aug. 24, 2024 by Alain, Hotel Management
Sandrine,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad you enjoyed our location and service provided by our wonderful team.We appreciate the constructive feedback as this allows us an opportunity to improve our services and offerings.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 14, 2024 on Hotels
Amazing trip in Yountville. Beautifull resort with very friendly staff. Imprcanle grounds and soothing art throughout with a gorgeous pool and deck.
Comment from Hotel Management
Aug. 16, 2024 by Alain, Hotel Management
Ben,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate you letting us know how much you enjoyed your experience including our grounds, art from Andrea Schwartz Gallery, and most of all the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 13, 2024 on Expedia
Very close to all the great restaurants in Napa. The rooms are very nice and clean. There's no elevator for the second-floor rooms, but it was manageable. I'd be happy to stay here again on my next Napa trip.
Comment from Hotel Management
Aug. 13, 2024 by Alain, Hotel Management
Su Jeong,Thank you very much for staying with us on your recent visit to Napa Valley. We are glad to know you enjoyed our location and guest room.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Alain, Hotel Management
Chris,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 11, 2024 on Expedia
Great experience with the valet, check in services and the room was fantastic. The staff was very accommodating and. Made us feel special.
The radius for which the hotel can take you to wineries is rather small and the pool service, clean up, food service was too slow for a property of this caliber.
Comment from Hotel Management
Aug. 13, 2024 by Alain, Hotel Management
Vishal,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate the feedback as this provides us an opportunity to improve our services and offerings.We are glad to know you enjoyed the room and service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 11, 2024 on Expedia
We really enjoyed our stay. The ambience, artwork, amenities and staff all made our stay really enjoyable. We did an in room couples massage and we’re really impressed with the setup, massage and the convenience. The pool on the roof was a great addition and nice area to relax after wine tasting. Incredibly walkable to all the great restaurants at the center of Yountville. Looking forward to a return.
Comment from Hotel Management
Aug. 13, 2024 by Alain, Hotel Management
David,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate you letting us know you enjoyed our location, amenities, in room massage, and the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Alain, Hotel Management
Nicole,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 2, 2024 on Expedia
Property was amazing!!
We have stayed here before, but recently renovated after covid! Rooms are beautiful
Previous stays included outdoor shower area but our room faced the parking lot so no outdoor shower! Valet had mentioned room had gorgeous sunset biews from balcony which it definitely did!
Pool was awesome but could use staff to ensure guest can order drinks & food when desired. Pool staff was nice but hard to deliver great service when only 1 person on deck. Pool is beautiful tho ! All employees friendly and willing to help in ANYWAY at all times! Nice to be back in yountville at one of our favorite spots!!
Comment from Hotel Management
Aug. 5, 2024 by Alain, Hotel Management
Lisa,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate you sharing your feedback about the pool as this provides us an opportunity to improve our service and offering. We are glad to know you enjoyed our newly renovated rooms.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Aug. 2, 2024 on Expedia
Amazing!
Comment from Hotel Management
Aug. 5, 2024 by Alain, Hotel Management
Christopher,Thank you very much for staying with us.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
by A traveller
Posted Jul. 31, 2024 on Expedia
Our stay went beyond meeting our expectations. From the friendliness of the staff to the accommodations of our suite. Bardessono was the perfect choice for us.
Comment from Hotel Management
Aug. 2, 2024 by Alain, Hotel Management
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate you for letting us know you enjoyed your experience; and especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
