Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel d'étape
Publié le 23 juin 2022 sur HotelsHôtel situé près de l'autoroute, idéal pour une nuit d'étape. Piscines mal entretenues et inutilisables en raison de la température de l'eau (glaciale).
Commentaires de Gestion de l’hôtel
24 juin 2022 par Ronnie N., Gestion de l’hôtel
Hello Michael. Thank you very much for the great feedback. We hope you have a great day!
par un voyageur
Publié le 14 août 2019 sur Hotels
Rien de spécial. Grand complexe.
Personnel agréable.
Commentaires de Gestion de l’hôtel
15 août 2019 par GM, Gestion de l’hôtel
We are so excited you enjoyed your stay! Safe Travels!
GM
par un voyageur
Publié le 29 sept. 2024
Commentaires de Gestion de l’hôtel
25 oct. 2024 par TC- FD Supervisor, Gestion de l’hôtel
We are so pleased to hear you enjoyed your stay with us! We hope to see you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Tiffany Casey - Front Desk Supervisor, Gestion de l’hôtel
I am so happy to hear you enjoyed your stay with us! We do hope to see you again soon!
par un voyageur
Perfectly Fine
Publié le 22 sept. 2024 sur HotelsThe front desk staff was super friendly and wonderful to deal with. My room was huge and clean. There was issues with mold gunk in the shower and the shower head needed a serious cleaning. The door lock latch was broken. The AC unit was very loud and unfortunately they were doing road construction outside. The ease of location and amazing staff will still make me stay here in the future. The pool looked great.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Tiffany Casey- Front Desk Supervisor, Gestion de l’hôtel
We are so pleased to hear you enjoyed your stay with us, and thrilled to hear you had such a wonderful encounter with our staff! I have noted the issues you had with your stay and will do everything I can to ensure your next stay with us will be superior! Hope to see you again soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Very nice clean room and the breakfast was bountiful with a lot of choices.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par TC- FD Supervisor, Gestion de l’hôtel
I am so pleased to hear you enjoyed your stay with us! We hope to see you again soon!
par un voyageur de Bellevue
Publié le 20 sept. 2024 sur Expedia
Easy access off of I5, rooms were clean, spacious, and quiet. Breakfast options at hotel were good, but seating was limited (appears a large seating section was closed, so we had to take our breakfast back to our room to eat).
Commentaires de Gestion de l’hôtel
22 sept. 2024 par TC- FD Supervisor, Gestion de l’hôtel
I am pleased to hear you enjoyed your stay with us! I would however, like to extend my apologies for the limited seating. The weekend of your stay was not a typical weekend this time of year. We are working towards offering more seating options.
par un voyageur
Excellent
Publié le 16 sept. 2024 sur HotelsBest hotel we have stayed at during this trip! Comprehensive breakfast. Enjoyed the stay. Yreka how ever is a little scary with the homeless invading everything.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par TC- FD Supervisor, Gestion de l’hôtel
I love hearing things like this! I am so happy to hear you enjoyed staying with us so much! I hope we get to see you again soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Needs more attention by housekeeping.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par TC- FD Supervisor, Gestion de l’hôtel
I am so sorry to hear you did not enjoy your stay with us. I will pass this information along to the Head housekeeper as well as our General Manager. I do hope you are willing to give us another chance to provide you with a superior stay!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We tried checking in early, but the witch behind the counter was really rude and unfriendly! We ended up staying somewhere else, and will NEVER stay at a Best Western again!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par TC- Front Desk Supervisor, Gestion de l’hôtel
We have reviewed all the notes from your arrival yesterday as well as the witness accounts. We regret to inform you that we do not have the same recollection of the encounter that you are having. You were seen and heard cussing and being extremely rude to the attendant, demanding to check in to your room immediately, wanting her to bump someone else's reservation for a different room type so you could get checked in early. And that behavior is not tolerated in our establishment. We do hope you were able to find accommodations yesterday, and hope that you have a great day!
