Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de BEAVERTON
Publié le 27 nov. 2024
Near everything, clean, vegan breakfast options.
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Bharani,Thank you for your kind feedback! We’re so pleased to hear that you enjoyed our convenient location, clean accommodations, and vegan breakfast options. We strive to provide a variety of choices to suit all dietary preferences, and it’s great to know that you appreciated these offerings. Once again, we appreciate you choosing to stay at Comfort Inn Yreka and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Really scary place
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Anna,Thank you for taking the time to share your experience with us. Your safety and comfort are our top priorities, and we take your concerns very seriously. We would appreciate any additional details you can provide about your experience, as this will help us address the issues and improve our services. We value your feedback and hope to have the opportunity to regain your trust in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Toilet would not flush. Sink would not drain. No accesible rooms. Booked king bed given queen. No elevator. Had to use bathroom at other end of the hotel since mine in my room did not work. Hotel staff told me they are having plumbing issues. Gave me a plunger to plunge a non working toilet (unused by me) myself. Told me they would refund my room. When expedia called them they denied everything.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Elle,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. We take your comments very seriously, and we will thoroughly investigate this and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rebecca,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dorina,Thank you for taking the time to rate your stay at Comfort Inn Yreka. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Old building but maintained well with updated furnishings. There is no elevators and if you are assigned to an upper floor room, it is challenging to walk up stairs with luggage. Breakfast was excellent with many options.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Steven,Thank you for sharing your feedback with us. We’re pleased to hear that you found our updated furnishings and breakfast options to your liking. We strive to maintain a high standard of comfort and quality for our guests. We understand that the lack of elevators can be a challenge, especially when carrying luggage to an upper-floor room. We appreciate you bringing this to our attention and will consider it as we continue to evaluate our facilities and services. Once again, we appreciate you choosing to stay at Comfort Inn Yreka and hope to have the chance to welcome you back in the future.
par un voyageur
Getting late and tired
Publié le 23 sept. 2024 sur HotelsAfter having trouble with another hotel farther down the road. We doubled back and secured this room. The attendant was helpful and sympathetic to our needs for A ground floor/55+. Will stay there again. Near by supermarket gas and restaurants.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Clifford,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel after having trouble elsewhere and that our team was able to accommodate your needs for a ground-floor room. It's great to know that our location was convenient for you, with nearby amenities like the supermarket, gas stations, and restaurants. We’re glad we could make your stay comfortable and meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The front desk lady is responsible for her work and has a friendly attitude
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jiancong,Thank you for your kind feedback! We’re thrilled to hear that you found our front desk staff to be both responsible and friendly. Providing excellent service is a top priority for us, and it's wonderful to know that our team made a positive impression. Once again, we appreciate you choosing to stay at Comfort Inn Yreka and hope to have the chance to welcome you back in the future.
par un voyageur
Watch out for the parking blocks they’re dangerous
Publié le 20 sept. 2024 sur HotelsYour parking lot parking blocks are dangerous the way they are arranged. At night you can’t see them my wife got something out of the car stepped back and fell backwards onto her back. Luckily she didn’t hit her head on the cement or another car. They don’t have spaces to walk between where cars are parked. They are painted black with yellow stripes but you still can’t see them at night. The person at the desk was very concerned and apologetic. But they are definitely a safety hazard
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Connie,Ensuring the safety and comfort of our guests is a top priority, and we take such concerns very seriously. We appreciate your feedback regarding the visibility of the parking blocks, especially at night. We will review the arrangement and visibility measures with our facilities team to address this safety hazard promptly. Your input is invaluable in helping us improve our property and prevent future incidents. Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Breakfast was excellent, the staff was friendly.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mukesh,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our breakfast and found our staff to be friendly. We strive to provide an excellent experience for all our guests, and it's gratifying to know that we succeeded during your stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
