Note fondée sur 644 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St Joseph de Beauce
Publié le 9 juill. 2024 sur Expedia
I had to change room 3 times, to get a good room.
First room AC wasn't working
Second room the AC worked but the fan maked an horrible anoying noise.
Third the AC didn't cool down at all.
There is clearly a lack of maintenance in this hôtel.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Christophe, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 8 déc. 2024
The room was perfect for my needs. Good price and a place to relax and sleep after a day of driving
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Herminia, Thank you for the 5-star rating! Natalie #Team6
par un voyageur de Jackson
Publié le 23 sept. 2024 sur Expedia
Property is being upgraded, and the changes are good but not yet completed. Staff is extremely friendly and helpful. Pet exercise area had supplies, but no grass yet. The room was very small but the bed was super comfortable. Price was a little high for the usual lack of amenities in this chain.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur de Martinez
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dustin, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
par un voyageur
Publié le 12 sept. 2024 sur Expedia
We were there only for a few hours as passing through. Property was easy to locate. Room had lingering smell of smoke
par un voyageur de Portland
Publié le 4 sept. 2024 sur Expedia
The room smelt strong animal odor.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
