Note fondée sur 824 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We did not stay the entire tim The hotel did not feel safe and I would not recommend it to families. There were people up at all hours of the night coming and going from the hotel and it was very noisy. The beds were very uncomfortable.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Parveen , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and regret that we did not meet your expectations. Safety and comfort are our top priorities, and we are concerned to hear that you felt unsafe and found the noise levels and bed comfort unsatisfactory. We take these matters very seriously and will be reviewing our security measures and noise control policies to ensure a more pleasant stay for all our guests.We apologize for any inconvenience caused and appreciate your comments as they help us improve our services.
par un voyageur de Newbury Park
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thanks for taking the time to review our property. let us know if you had any specific issue, so that we can improve that aspect. Hope you will stay with us in future also.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The bed was not comfortable limited channels on tv
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
We're sorry you were disappointed by this time with your stay. We are sorry for the limited channels, it was due to the fact that we had changed the roof and put totally new roof and the dish might have been dislocated due to that. we are again sorry for that .
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The receptionist was very nice and the room was clean and I enjoyed my stay.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thank you so much for your appreciation! We are happy that you enjoyed your stay with us. We appreciate your feedback. We hope you will be staying with us in future also!
par un voyageur de Lathrop
Publié le 21 sept. 2024 sur Expedia
Staff are so rude without consideration for the guests. They opened my door in the middle of the day when I was sleeping. They don’t return lost and found items. Highly discouraged by the way they treated people.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel manager, Gestion de l’hôtel
"We're sorry to hear you were disappointed with stay. We apologise for any innconvenience. We will look into any lost & found items and we will intimate you if any item is found.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
It's not a bad motel to stay a night or two
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thank you so much for your appreciation! We hope that you enjoyed your stay with us. Let us know where we need improvement. We appreciate your feedback, it gives us a direction to improve. We hope you will be staying with us in future also!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great customer service . The people were great
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thank you so much for your appreciation! We hope that you enjoyed your stay with us. We appreciate your feedback. We hope you will be staying with us in future also!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thank you so much for your appreciation! We hope that you enjoyed your stay with us. We appreciate your feedback. We hope you will be staying with us in future also!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I was there for 2 days and I got eaten by Bed bugs all over my body end up at ER to get treated
This place is dirty and full of fleas and bed bugs
Is not even worth for the price you payed
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
We're sorry to hear about your experience. We have not heard of any other complaint of bed bug issue at our property. We get the pest control done regularly & it is twice a month. We are trying our best to keep our property neat and clean.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Parveen , Gestion de l’hôtel
Thanks for taking the time to review our property. It is always encouraging to get 5 stars. We hope you will stay with us in future also.
