Ratings based on 926 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Expedia
The staff at the hotel were the bright side of our visit. Friendly, helpful. Breakfast was adequate. However the rooms were dirty; unsafe use of extension cords with tons of dust on them behind the TV stand. Ice machines were broken.
by A traveller
I stayed for a night.
Posted Aug. 18, 2024 on HotelsI slept there and left early. The free breakfast was good, but I will always complain about plastic cutlery.
by A traveller
Posted Aug. 14, 2024 on Expedia
The two people working the frint desk were awesome! The room was VERY sizable. However, there was NOTHING to cook with. Not even cutlery. We got a suite.
by A traveller
Posted Aug. 13, 2024 on Expedia
It was nice overall. Helpful when it was needed.
by A traveller
Posted Aug. 12, 2024 on Expedia
We were put in the 2nd building, no vending machines. Even though we had the do not disturb sign up, someone knocked on the door every morning people upstairs had a fight almost every night, had to call front desk several times children ran up and down the stairs maki noise the last day we were there they called to let us to they were closing the buildings for renovation
by A traveller
Posted Aug. 11, 2024 on Expedia
Staff was professional and helpful
by A traveller
Posted Aug. 11, 2024 on Expedia
I like that the hotel was close to the Joshua Tree Campground. There are items in our room that need to be updated because they’re old and beaten up.
by A traveller
Posted Aug. 9, 2024 on Expedia
Quiet most of the time. Elevator notl working in our building
Laundry room not working. No soda machine in our builfing.Coffee and breakfast in the main building
Comment from Hotel Management
Aug. 9, 2024 by FDM, Hotel Management
Thank you for your review, we apologize for any issues our team is working hard to fix these issues
by A traveller
Posted Aug. 8, 2024 on Hotels
Shower head didn’t work. Called front desk 3 times and no one answered. Eventually went down to speak to someone and was told I had to pull a weird lever to make it work. Have never in my life seen such botched up plumbing. Asked for a discount since I wasn’t able to shower before check out and was told no. Way to treat someone who travels to the area 2 times a month. I would not recommend this hotel.
Comment from Hotel Management
Aug. 9, 2024 by FDM, Hotel Management
WE APOLOGIZE, SHOWER INSTRUCTIONS ARE TO BE TOLD TO YOU UPON CHECK IN.
by A traveller
Last minute trip for family
Posted Jul. 28, 2024 on HotelsHair dryer didn’t work, bed was not comfortable & fewer than average towels & supplies available. On the good side, the room was clean & quiet, which was appreciated.
Comment from Hotel Management
Aug. 9, 2024 by FDM, Hotel Management
WE APOLOGIZE FOR THE ISSUES , WE ARE WORKING ON FIXING THEM
