Note fondée sur 231 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Emmanuelle
Hôtel design Sun Moon Lake
Publié le 31 oct. 2017 sur HotelsPosition centrale sur le Sun Moon Lake
Hôtel neuf et moderne
Hôtes charmants
Malheureusement pas de double vitrage (les chambres donnent sur la rue)....
Commentaires de Gestion de l’hôtel
3 nov. 2017
Dear Emmanuelle:
Thank you for sharing the wonderful review of your recent stay at Sun Moon Inn. I am glad that you enjoyed our service.
Regarding to your point about the soundproof window. Most people feel quite quiet at night.But it hard to close well.From now on,we will teach every guest how to close it well.With your experience, We are going to continuously doing our best to provide our guests the highest quality environment .
We appreciate your heartfelt recommendations and look forward to welcoming you back to ‘Taiwan’ and ‘Sun Moon Inn’ soon.
Best regards
Nisa & James
Sun Moon Inn
par un voyageur
Zen hotel
Publié le 23 oct. 2024 sur HotelsVery Zen ambience. Lots of rules though. No rules that impacted my stay but some of the rules were strange. Such as if you are drinking and vomit on the bed you pay extra for cleaning. It never occurred to me that this was a hotel issue. Luckily I don’t over indulge and fortunately I didn’t get the flu and get sick in bed so it was a non issue. Most of the rules are for Zen environment. The room was large and lots of natural light. The breakfast was delicious served to the room. The staff were helpful and courteous with good information on what to do. All in all a wonderful hotel experience.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Rhonda Glick： Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the Zen ambiance, spacious room, and our breakfast service. Our team always strives to provide helpful advice and a comfortable stay for all our guests, and we're delighted that you had a wonderful experience with us. Regarding the rules, we truly appreciate your understanding. These guidelines are in place to ensure that everyone can enjoy a peaceful and comfortable environment. While some rules may seem unusual, they are meant to address rare but potential situations, helping us maintain cleanliness and a calm atmosphere for all guests. Rest assured, they are not intended to interfere with your stay, but rather to preserve the quality of the experience for everyone. Thank you again for your valuable feedback, and we look forward to welcoming you back for another peaceful stay in the future!Best regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Good service, area near main bus station and pier.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Kevin Gunawan： Greeting from Sun Moon Inn in Sun Moon Lake.Thank you so much for your kind review!We are very happy to hear that you enjoyed your time with us.We look forward to your next visit and do our best ensure you have another wonderful stay with us . Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
Publié le 15 oct. 2024 sur Expedia
店員さんが本当に良く、楽しく過ごせました。部屋も綺麗でオシャレだし、朝ごはんもホットサンドとフルーツたくさんのヨーグルトパフェで、大変おいしかったです。大満足！
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP TAKAHIRO：Warm regards from Sun Moon Inn in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays.We look forward to your next visit and do our best to ensure you have another wonderful stay with us.Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Awesome hosts with yummy breakfast each morning and walkable distance to Sun Moon Lake!
We stayed here when a typhoon hits Taiwan. The host kindly offered to make calls for us to figure out the availability of restaurants and activities. We really appreciate it. Having Seven-Elevens nearby also helped a lot.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Raymond： Warm regards from Sun Moon Inn in Sun Moon Lake!Thank you for taking the time to share with us your wonderful review. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays.We look forward to your next visit and do our best to ensure you have another wonderful stay with us.Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
很棒很乾淨！
Publié le 3 oct. 2024 sur Hotels非常乾淨，很舒服的房間環境。空間很大，還有提供無線藍牙喇叭。早餐很精緻。會願意再次入住。
Commentaires de Gestion de l’hôtel
5 oct. 2024 par 管家 Nisa & Hana & Elaine 謹上, Gestion de l’hôtel
親愛的貴賓您好： 日月潭山慕民宿感謝您對我們的支持與愛護！很開心您在山慕度過了美好的時光，得知您滿意我們非常乾淨、舒服的房間環境、空間大、無線藍牙喇叭與早餐精緻，我們感到萬分的榮幸！未來我們也將繼續秉持著服務熱忱，讓所有的旅人都能感受到我們的用心！ 謝謝您喜愛山慕，我們十分誠心期待您再次的到來，讓我們再度為您提供更舒適的住宿體驗。敬祝您日日是好日！日月潭山慕民宿管家 Nisa & Hana & Elaine 謹上
par un voyageur
Publié le 27 sept. 2024 sur Hotels
My family’s summer vacations were always spent at Sun Moon Lake, so after many decades I was curious to see how the area had developed.
The village of Shuishe, where Sun Moon Inn is located, is a great example of the uniquely Taiwanese flair for modernizing without changing the essential local flavor of the place. People there are extremely friendly and accommodating, and this was true many times over of Hana, Elaine, and Nisa, the three capable ladies who run the inn.
The inn is modern and clean, using streamlined design featuring lots of natural elements. The room with balcony we had was huge, with high ceilings, two king beds, and very nice bathroom and shower. Breakfast included with the room was delicious on both days.
The inn is a short walk to the bike rental shop and bike trail; the harbor for boat tours/rides, and the village main street offers many eating options.
Sun Moon Lake is beautiful and worth the visit. Sun Moon Inn is commodious and friendly and cannot be recommended more highly.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Betty Jeanne： Warm regards from Sun Moon Inn in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays.We look forward to your next visit and do our best to ensure you have another wonderful stay with us.Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
excellent
Publié le 5 sept. 2024 sur HotelsThe staff was incredibly kind, they even arranged a small breakfast to take away for us when they knew we had to check out too early to get it in the hotel.
The place is conveniently located a few minutes from the lake and many bike rental shops, and it has a great zen vibe with industrial design.
Only suggestion is to make some stronger separation between the room and the bathroom, since as it is now it is basically all an open space.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Andrea： Warm regards from Sun Moon Inn in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Regarding to your point about the stronger separation between the room and the bathroom.We will still search stronger separation with our style. We look forward to your next visit and do our best to ensure you have another wonderful stay with us.Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP： Thank you for the kind rating! We hope to see you with us again in the future.Thanks and regardsNisa & Hana & ElaineSun Moon Inn
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Very nice, quite stay, walkable distance to port, and downtown
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Nisa & Hana & Elaine, Gestion de l’hôtel
Dear VIP Jeng Shiun： Greeting from Sun Moon Inn in Sun Moon Lake.Thank you so much for your kind review!We are very happy to hear that you enjoyed your time with us.We look forward to your next visit and do our best ensure you have another wonderful stay with us . Thanks and regardsNisa & Hana & ElaineSun Moon Inn
