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Sun Moon Lake Hotel

4.0 star property
Family-friendly 4-star hotel near Formosan Aboriginal Culture Village

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Photo gallery for Sun Moon Lake Hotel

Terrace/patio
Standard Room, Lake View
View from room
Lobby
Standard Room, Lake View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555
  • Shueishe Pier
    ‪17 min walk‬
  • Sun Moon Lake
    ‪4 min drive‬
  • Yidashao Pier
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View

Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View

Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Lake View

Standard Room, Lake View

Standard Room, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, Lake View

Deluxe Quadruple Room, Lake View

Deluxe Quadruple Room, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Suite, 1 King Bed, Lake View

Suite, 1 King Bed, Lake View | Living area

Suite, 1 King Bed, Lake View

  • 49.6 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, Lake View

Grand Suite, 1 King Bed, Non Smoking, Lake View

Grand Suite, 1 King Bed, Non Smoking, Lake View

  • 165 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Yuchi

On riverwalk.Your stay at this Yuchi hotel places you within a 10-minute walk of Longfeng Temple and Shuishebayandi Park. Shueishe Pier and Xiangshan Visitor Center are also within 2 miles (3 km).

What's nearby

  • Shueishe Pier - 17 min walk - 1.5 km
  • Sun Moon Lake - 4 min drive - 2.0 km
  • Xiangshan Visitor Center - 4 min drive - 2.4 km
  • Formosan Aboriginal Culture Village - 12 min drive - 8.9 km
  • Yidashao Pier - 19 min drive - 17.6 km

Getting around

  • Shuili Checheng Station - 26 min drive

Restaurants

  • ‪星巴克 - ‬16 min walk
  • ‪日月潭餐廳 - ‬15 min walk
  • ‪丹彤 - ‬6 min drive
  • ‪麓司岸餐廳-日月潭美食號 - ‬12 min drive
  • ‪田園日月潭紅茶手工蛋捲 - ‬15 min walk

About this property

Sun Moon Lake Hotel

Family-friendly 4-star hotel near Formosan Aboriginal Culture Village
Sun Moon Lake Hotel offers its guests a fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Sun Moon Lake Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Yuchi hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 12 levels
  • Built in 2010
  • Karaoke
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sun Moon Lake Hotel offers 106 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Yuchi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 87 reviews
The price is CA $238
CA $274 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's dinnerware
  • Children's games
  • Highchair
  • In-room crib
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 528 for adults and TWD 308 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Piano
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: TWD 1000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1320.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 528 for adults and TWD 308 for children
  • Late check-out fee: TWD 1000
  • Rollaway bed fee: TWD 1320.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sun Moon Lake Hotel
Sun Moon Lake Hotel Taiwan/Nantou
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Yuchi
Sun Moon Lake Hotel Hotel
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Hotel Hotel Yuchi

Sun Moon Lake Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lake view & lovely nice living room. Never forgot the lake view.
Stayed 1 night in Jan 2025

10/10 Excellent

Chia Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eiki

Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Many things were either old or right out broken. The bath tub looks scary. Will not recommend the room with three beds. The rooms facing the lake with only two beds look nicer.
Stayed 2 nights in Dec 2024

6/10 Okay

Chan Yeow

Travelled with family
Location of the Hotel - not so convenient and no shops nearby (nearest is about 15 mins walk). Shuttle bus is every hour to and fro but can always uber around. Hence not a big concern for us and we wanted a quiet place to stay. Breakfast is ok and room is ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

YULING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing arrival
A pretty decent hotel. However lack of speaking English is such a deterrent. Despite requesting weeks before arrival, no room with a view offered to us. Point to note - plug points are very different from other hotels!
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Xinming

Travelled with family
Disliked: Property conditions & facilities
Peaceful property by the lake with easy access to bike lane/footpath that goes around the late. I enjoyed the morning hike and free bike rentals. However, there is no good F&B options in the immediate vicinity and closest cafe establishments are around 1KM away on foot. The hotel look worn and due for renovation. Service is mediocre and transactional (no smiles).

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel to stay in. There's some mould in the bathroom. Only a few staff members speak English.

10/10 Excellent

Anthony, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Descent breakfast
Nice breakfast selection
Stayed 1 night in Oct 2024

8/10 Good

Meng-Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MEI YU

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but hotel feels outdated
Well located hotel and staff are good/helpful. The hotel itself is showing its age and needs to be refurbished. Whilst beds are good, rooms look old and bathrooms are unusual! Breakfast has a good selection but surprised that the bar never opened on a Saturday night.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas Thieu

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staffs are excellent. The property is dated and need updating to modern stage.
Stayed 1 night in Jul 2024

8/10 Good

quynh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location on the lake
the window view facing the lake is amazing. the room is nice, comfortable . the bikes are very old and many of them were difficult to get the kickstand to move. the breakfast was typical asian fare. right on the bikepath so nice area to walk and hangout.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the lake!
Excellent spot with a beautiful walkway. The Immediate lake access was perfect. The food was good, and the staff were amazing. Perfect place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

IJON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jasmine, libertyville

Travelled with family
Property is ok. Spacious room and nice view of lake. Bathroom shower is spacious but old looking as it needs to be caulked. Need a better breakfast spread as mostly vegetables. The men’s bathroom should be closed as not a nice sight to see men washroom as walking to breakfast area each morning. Asked to seat far away from bathroom hallway.
Stayed 3 nights in Jun 2024