Note fondée sur 508 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2020 par Management Team, Gestion de l’hôtel
Thank you for your great review. We hope to have the opportunity to host you again in the near future.
par un voyageur
Tres bel gotel
Publié le 15 avr. 2018 sur ExpediaDesign hors norme magnifique mais qui commence à viellir un peu. Isolation phonique limite, petit déjeuner un peu décevant. Très bon restaurant asiatique.
par MARC
Publié le 13 août 2017 sur Hotels
Magnifique Hotel sur un plan architectural, très beau site,tout est de très bon goût, mais tout est presque trop parfait et cela en devient ennuyeux... Trop zen, tout est vide et silencieux, trop discipliné.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Great hotel with wonderful view of the lake. During check-in, we didnt even need to queue. Just chill and
enjoy the snacks & tea provided by the hotel & wait for the hotel to check you in.
Staff were so attentive & because we had a stroller, we just needed to call the recept in the morning and they will send someone up to your room and personally bring you through a ramp access to the breakfast location.
Travelled with a baby and the hotel made the stay for our baby very convenient and comfortable. Baby sterilizer is also provided in the room which not many hotel does so I'm very impressed!
1 night is definitely not enough!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par The Lalu Sun Moon Lake PR Supervisor. , Gestion de l’hôtel
Dear Diana ,Thank you for choosing The Lalu Sun Moon Lake for your vacation and share your wonderful experience with us regarding your recent stay at our hotel.Thank you so much for sharing your delightful experience with us! We're thrilled to hear that you enjoyed the stunning lake view and found the check-in process to be seamless and relaxing.It was our pleasure to ensure your stay was as comfortable and convenient as possible. We are glad that the stroller-friendly access and baby amenities made a positive impression on you.Your kind words inspire us to continue going above and beyond for our guests, and we hope to welcome you and your family back for an even longer stay next time! Safe travels, and we look forward to seeing you again soon!The Lalu Sun Moon Lake.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
房间楼台风景美得让人窒息而不忍离去，一切刚刚好！
Commentaires de Gestion de l’hôtel
27 sept. 2024 par 日月潭 涵碧樓行銷PR Supervisor, Gestion de l’hôtel
親愛的Honghui 您好：感謝您前來涵碧樓的住宿，並且在此分享美好的體驗以及對我們服務的高度評價！我們很高興您喜歡房間的風景與氛圍，並且感受到了日月潭的無與倫比之美，期待您的再次光臨，繼續探索日月潭的獨特魅力，讓我們為您帶來更多美好的回憶！祝您生活愉快！耑此 敬頌安祺涵碧樓線上小管家 上
par un voyageur
Publié le 6 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 21 août 2024 sur Expedia
When I went to Sun Moon Lake in Nov 2023, the hotel was fully booked. When I returned there in April 2024, I made it a point to stay at the Lalu, and it did not disappoint me. The view from the property is amazing. The room is a suite and very spacious with a balcony. The room is equipped with everything. It was raining the day I stayed there. And it gave me a different feel when the lake was sunny, I just relaxed at the balcony, sipping my cup of tea and enjoyed the ever-changing scenery of the lake with the clouds passing by.
The staff were very friendly, and the service was very personal. After check-in, a staff will accompany you to the room and gave a detailed explanation. And they would greet you by your name when you passed by the reception area. You felt welcomed there.
The breakfast buffet had a lot of varieties to choose from and tasted great. The dinner from the Chinese restaurant and the Oriental Brasseries was a little below my expectation but was still acceptable.
The hotel provided free shuttle service to and from the bus station and made it very convenient to use public transportation to get there.
I enjoyed my stay there very much and will return there some day.
Commentaires de Gestion de l’hôtel
23 août 2024 par The Lalu Sun Moon Lake PR Supervisor. , Gestion de l’hôtel
Dear Kin-Kee ,We are thrilled that you chose to stay at the Lalu during your return visit to Sun Moon Lake, and we're delighted to hear that we met your expectations. The beauty of the lake truly shines in all weather, and we're pleased that you were able to enjoy its ever-changing scenery, especially from the comfort of your spacious suite.It’s wonderful to hear that our team made you feel welcomed and that the personal service, including the detailed room introduction and warm greetings, contributed to your positive experience. We strive to create a memorable stay for our guests and are glad to have achieved this for you.We also appreciate your candid feedback regarding the dinner at our Chinese restaurant and Oriental Brasseries.We understand that there is always room for improvement, and your comments will help us enhance our dining offerings.Thank you once again for choosing the Lalu. We look forward to welcoming you back in the future and providing you with an even more exceptional experience.We look forward to welcoming you back for another memorable stay in the near future. The Lalu Sun Moon Lake.
par un voyageur
Publié le 15 août 2024 sur Expedia
