Note fondée sur 708 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2019 par akki, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 25 mars 2017 sur Hotels
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Great place to stay
par un voyageur
Publié le 5 oct. 2024 sur Expedia
This property was scummy, the cold water didn’t work…which is crazy! And other people said their room was the same way. Never stay here, it should be condemned. The empty pool in the middle of the property should be a dead give away.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
One of the worst experiences ever
Publié le 2 sept. 2024 sur HotelsDo not stay here! The first room had hot air coming out of the AC so we switched rooms after the front desk came in and felt the hot air. But the next room was still so hot we had to wet our clothes &we had a baby with us! I wanted a cold shower for me & the baby but that was not possible & the water was so hot it would've burned your skin. The pool was bone dry, the beds had dirt all over the comforter & the towels had black dirt all over them. There was no ice machine, just a tiny bag of ice from the front that clearly came out of a refrigerator ice maker of their own. We were sweating from head to toe after 2 hours so I asked the front if I could get my money back cuz we had to go to another hotel. She said yes so we left and got a room elsewhere with everything you'd expect and need from a hotel room. Then I was told by hotels.com that the woman who said she would refund me wanted to charge me $25 for cleaning even though we were there less than 2 hours and only moved the comforters a bit because it was too dirty to sit on them and way too hot. So I called her, she was very rude, argued with me for a while & blamed the AZ weather. But I finally got her to stick to her word & refund my money for the 2 awful hours that we sat in front of the AC with no change in comfort. This really was upsetting after driving for 8 hours and wanting to just relax for a bit. Save yourself the trouble and go to a better hotel. It's not worth saving 20 bucks or so a night to be miserable.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 27 août 2024 sur Expedia
Always helpful
Commentaires de Gestion de l’hôtel
27 août 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par jeny, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
