Ratings based on 316 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by RESERVACIONES, Hotel Management
GRACIAS POR SU CALIFICACION
4 out of 5
by A traveller

Posted Jun. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by RESERVACIONES, Hotel Management
GRACIAS POR SU CALIFICACION
5 out of 5
by A traveller from DENVER

Posted Jul. 15, 2023 on Expedia
Comment from Hotel Management
Aug. 4, 2023 by Reservaciones , Hotel Management
Estimado huésped agradecemos su calificación
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 25, 2022 on Expedia
4 out of 5
by A traveller from Tlaquepaque

This traveller left a rating score only Posted Dec. 3, 2022 on Expedia
5 out of 5
by A traveller

Posted Apr. 23, 2022 on Expedia
A little dated, tired plumbing, and old carpet, but comfortable bed, good shower, and quiet.
Comment from Hotel Management
May 6, 2022 by Reservaciones , Hotel Management
Estimado huésped: agradecemos sus comentarios los cuales nos hacen mejorar día con día, esperamos en su próxima visita nos elija nuevamente. Saludos.
5 out of 5
by A traveller

Posted Mar. 24, 2022 on Expedia
Staff great customer service, very nice a pleasant hotel lots to do in the area.
Comment from Hotel Management
Mar. 26, 2022 by Reservaciones , Hotel Management
Estimado Federico: agradecemos sus comentarios, en su próxima visita a Zacatecas lo esperamos en esta su casa con mucho gusto. Saludos
2 out of 5
by A traveller

Posted Dec. 26, 2021 on Hotels
Not what I expected, the advertisement on internet is so different from the real conditions of the hotel
Comment from Hotel Management
Dec. 28, 2021 by Reservaciones , Hotel Management
Estimado Luis agradezco mucho su cometario le comento que el hotel esta pasando por una serie de remodelaciones pero tomaremos en cuenta su comentario para atacar de inmediato los puntos que aquí menciones, muchas gracias y espero vuelva pronto.
1 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 30, 2021 on Expedia
4 out of 5
by A traveller

Posted Oct. 24, 2021 on Expedia
Nice location Didn’t have money for exchange
Comment from Hotel Management
Oct. 25, 2021 by Reservaciones , Hotel Management
Estimado huésped: Gracias por sus comentarios.