Note fondée sur 139 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Karen,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"We appreciate your honest review and are sorry that your experience fell short of what we aim to provide. Your feedback is valuable, and we'll use it to improve our services and facilities. If you have any specific concerns you'd like to discuss further, please contact us directly so we can address them promptly."Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The hotel is just off the main drag but the surrounding make it look like it is in the low part of town
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,Thank you for your feedback. We're glad you found our hotel conveniently located. We understand that the surrounding area may not have met your expectations, and we'll consider your comments as we work to improve our guests' overall experience. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur de Baton rouge
Publié le 22 juill. 2024 sur Expedia
Friendly staff, as you walk into property it smells very nice and room is very clean, looks like new construction.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michelle,Thank you for your kind words! We’re thrilled to hear that you enjoyed the welcoming atmosphere and the cleanliness of our rooms. It's wonderful to know that our recent renovations have made a positive impact on your stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Good value
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Barbara,Thank you for recognizing our hotel as a good value. We strive to provide affordable accommodations without compromising on quality. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We regret that your experience fell short of expectations. We appreciate your insights and will use them to improve our services. We hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sheronda, We're sorry to hear that your stay did not meet your expectations. Please reach out to us directly to discuss any concerns you may have had during your time with us. We value your feedback and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Felicia, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your input and would like the opportunity to address them.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Justin,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We look forward to seeing you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 1 juill. 2024 sur Expedia
We had a room at the end of the hall and there was a couch in the hallway by our room!!! Every time we left or entered our room there was a man laying on that couch talking loudly on his phone. He even woke my husband up at 4am because he was talking so loud. There was hair left in the bathtub. My daughter went to take a shower and the shower handle broke off in her hand! If my husband wasn’t with us we would have gone somewhere else. I would not have felt safe with that guy hanging out lounging around outside my door all hours of the day and night!
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard,Thank you for sharing your feedback. We regret that your experience did not meet your expectations. Please accept our sincere apologies for the issues you encountered, including the noise disturbance and maintenance concerns. Your comments about cleanliness and safety are taken seriously and will be addressed promptly. We hope you will consider giving us another opportunity to provide you with a more pleasant stay.Sincerely, Hotel Manager
