Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2019 par Vedrana, Gestion de l’hôtel
Dear Mohammed,
thank you for taking a time to write a review. According to the low score you gave, we suppose that you were not satisfied with accomodation. We are very sorry to hear that but since you didn’t write any comments we don’t know what exactly didn’t meet your expetations.
We have to tell you that we were asking about your arrival time 2 times, by e-mail ( to the address you had left) and by WhatsApp ( we noticed that you read it) but you didn't answer. This is not a hotel and unfortunately we do not have 24 hours reception, therefore we always ask our guests about approximate arrival time.
Besides, our daughter Iva didn’t tell you that we upgraded you and move to apartment up to 4 persons on the ground floor (we suppose this helped a lot to a person of you, who has a problem with her legs and walking) instead apartment up to 3 persons on 1st floor which you had booked at lower price.
If there is something else, what you had expected more, please let us know. We are aware we can’t do anything more for you but it may be maybe useful to our next guests. Thanks and all the best,
Vedrana, Ivo & Iva
par un voyageur
Above and beyond service
Publié le 17 août 2024 sur HotelsDear SVMI apartments,
We had a lovely time in the house and the host was really kind. We had a problem with the taxi driver so she came out to help us. She called the police and when they came she explained. Her boyfriend came to help us. She gave us a lot of recommendations. Brilliant service. Lovely people. Very special .
Great pizza opposite too
Thank you .
Commentaires de Gestion de l’hôtel
17 août 2024 par Ivana, Gestion de l’hôtel
Thank you for your kind words! It was pleasure meeting you and your wonderful family! I hope to see you again and good luck further!!
par un voyageur
Publié le 7 août 2024 sur Expedia
Great location lovely neighbourhood and easy to get to lower and upper town on foot. Great pizza restaurant just opposite. Host Ivana so helpful and very welcoming. Apartment was very clean, comfortable and well equipped set up. Would strongly recommend. You can’t go wrong here !
Commentaires de Gestion de l’hôtel
8 août 2024 par Ivana, Gestion de l’hôtel
Dear Alison,Thank you for your kind words! It was pleasure meeting you and I hope to see you again! :)
par un voyageur de AUSTIN
Publié le 12 juill. 2024 sur Expedia
Great location, great hospitality
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Ivana, Gestion de l’hôtel
Dear mr. MohammedThank you, it was nice to meet you!
par un voyageur
Publié le 10 juin 2024 sur Expedia
You can’t find better place to stay, everything is close at hand and owners are very kind and want to help you at every opportunity
Commentaires de Gestion de l’hôtel
11 juin 2024 par Ivana, Gestion de l’hôtel
Dear Zlatko, thank you for kind words! We’are glad that we make your stay as much comfortable! See you again, best regards
par un voyageur
Publié le 26 mai 2024 sur Expedia
Stayed here for one week with my wife and 2 year old daughter. Would stay here above anywhere in Zagreb. Great kitchen to make some meals. Amazing location. Close to the square and many restaurants. Ivana was amazing with communication.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Ivana, Gestion de l’hôtel
Dear Graeme, thank you for your time to write a beautiful review! It was a pleasure having you and your family! Hope to see you again,
par un voyageur de Eloy
Publié le 14 mai 2024 sur Expedia
Staff very helpful
Commentaires de Gestion de l’hôtel
11 juin 2024 par Ivana, Gestion de l’hôtel
Thank you Gary for your review!
par un voyageur
Publié le 30 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2023 par V, Gestion de l’hôtel
Thank you for your review!See you soon!
par un voyageur de Daly city
Publié le 26 sept. 2023 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
26 sept. 2023 par v, Gestion de l’hôtel
Thank you Gary for your review.
par un voyageur de Daly city
Publié le 23 sept. 2023 sur Expedia
Excellent location.
Commentaires de Gestion de l’hôtel
24 sept. 2023 par V, Gestion de l’hôtel
Thank you Gary for your review. We’are glad that we had a chance to host you and make your stay as much comfortable as we could.Good luck further!
