Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2019 par Vedrana, Gestion de l’hôtel
Dear Mohammed,
thank you for taking a time to write a review. According to the low score you gave, we suppose that you were not satisfied with accomodation. We are very sorry to hear that but since you didn’t write any comments we don’t know what exactly didn’t meet your expetations.
We have to tell you that we were asking about your arrival time 2 times, by e-mail ( to the address you had left) and by WhatsApp ( we noticed that you read it) but you didn't answer. This is not a hotel and unfortunately we do not have 24 hours reception, therefore we always ask our guests about approximate arrival time.
Besides, our daughter Iva didn’t tell you that we upgraded you and move to apartment up to 4 persons on the ground floor (we suppose this helped a lot to a person of you, who has a problem with her legs and walking) instead apartment up to 3 persons on 1st floor which you had booked at lower price.
If there is something else, what you had expected more, please let us know. We are aware we can’t do anything more for you but it may be maybe useful to our next guests. Thanks and all the best,
Vedrana, Ivo & Iva
par un voyageur
Publié le 27 sept. 2024 sur Expedia
An awesome place to stay. They were very friendly and made me feel welcome.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Ivana, Gestion de l’hôtel
Thank you mr. Juan!It was pleasure hosting you! Wish you all the best!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
An excellent recommendation for anyone needing accommodation in Zagreb. A beautifully appointed unit suitable for long or short stays. Ivana at reception was most helpful.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Ivana, Gestion de l’hôtel
Thank you Mr. Frank!Enjoy your stay in Croatia and I hope to see you again!Best regards
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Beautiful trip
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ivana, Gestion de l’hôtel
Thank you Maja!Have a nice day and see you again when you will be in Zagreb!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
We had a great stay here. Ivana was very thoughtful when we checked in - she had the ac on already and encouraged me to go into the apartment with our baby while my husband completed the check in process.
The apartment we stayed at is on the main level. It was very comfortable and cute with the yellow accents. It was very clean with lots of storage space. We only stayed for two nights but it had a well equipped kitchen if someone wanted to cook.
There is paid street parking reasonably priced on a side street which is busy but we always found a spot and it was affordable for Zagreb’s standards. We would stay here again in the future!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Ivana, Gestion de l’hôtel
Thank you for your time rating our apartments and for your lovely review! We are more than happy to see that you enjoyed your stay! We will wait for you again :) Wish you all the best!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ivana, Gestion de l’hôtel
Thank you! I hope to see you again!
par un voyageur
Above and beyond service
Publié le 17 août 2024 sur HotelsDear SVMI apartments,
We had a lovely time in the house and the host was really kind. We had a problem with the taxi driver so she came out to help us. She called the police and when they came she explained. Her boyfriend came to help us. She gave us a lot of recommendations. Brilliant service. Lovely people. Very special .
Great pizza opposite too
Thank you .
Commentaires de Gestion de l’hôtel
17 août 2024 par Ivana, Gestion de l’hôtel
Thank you for your kind words! It was pleasure meeting you and your wonderful family! I hope to see you again and good luck further!!
par un voyageur
Publié le 7 août 2024 sur Expedia
Great location lovely neighbourhood and easy to get to lower and upper town on foot. Great pizza restaurant just opposite. Host Ivana so helpful and very welcoming. Apartment was very clean, comfortable and well equipped set up. Would strongly recommend. You can’t go wrong here !
Commentaires de Gestion de l’hôtel
8 août 2024 par Ivana, Gestion de l’hôtel
Dear Alison,Thank you for your kind words! It was pleasure meeting you and I hope to see you again! :)
par un voyageur de AUSTIN
Publié le 12 juill. 2024 sur Expedia
Great location, great hospitality
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Ivana, Gestion de l’hôtel
Dear mr. MohammedThank you, it was nice to meet you!
par un voyageur
Publié le 10 juin 2024 sur Expedia
You can’t find better place to stay, everything is close at hand and owners are very kind and want to help you at every opportunity
Commentaires de Gestion de l’hôtel
11 juin 2024 par Ivana, Gestion de l’hôtel
Dear Zlatko, thank you for kind words! We’are glad that we make your stay as much comfortable! See you again, best regards
