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The Westin Zagreb

5.0 star property
5-star luxury hotel perfect for exploring Zagreb

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Photo gallery for The Westin Zagreb

Lobby
Restaurant
Restaurant
Meeting facility
Presidential Suite, 2 Bedrooms, City View | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Krsnjavoga 1, Zagreb, 10000
  • Croatian National Theatre
    ‪8 min walk‬
  • Ban Jelacic Square
    ‪17 min walk‬
  • Zagreb Cathedral
    ‪4 min drive‬
  • Zagreb (ZAG)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room

Presidential Suite, 2 Bedrooms, City View

  • 190 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

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Exterior

Sheraton Zagreb Hotel

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  • Spa
  • Pet-friendly
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4.4 out of 5, Excellent, 1,044 reviews
The price is CA $169
CA $191 total
includes taxes & fees
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About the area

Zagreb

Central Zagreb getaway .Within a 10-minute walk of this Donji Grad hotel, you'll find Mimara Museum and Marulic Square. Museum of Arts and Crafts and Gallery SC are also within half a mile (1 km).

What's nearby

  • Croatian National Theatre - 8 min walk - 0.7 km
  • Ban Jelacic Square - 17 min walk - 1.4 km
  • Museum of Broken Relationships - 18 min walk - 1.5 km
  • Zagreb Cathedral - 4 min drive - 3.0 km
  • Zagreb City Museum - 5 min drive - 2.6 km

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Cogito 2 - ‬5 min walk
  • ‪Krivi Put - ‬6 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Caffe Bar TK Građanski - ‬3 min walk
  • ‪Pivnica Budweiser - ‬6 min walk

About this property

The Westin Zagreb

5-star luxury hotel perfect for exploring Zagreb
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Languages

Croatian, English, Italian

Similar properties

Exterior

Sheraton Zagreb Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,044 reviews
The price is CA $169
CA $191 total
includes taxes & fees
Apr 20 - Apr 21
Sheraton Zagreb Hotel

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 909 reviews
Rating 8 - Good. 283 out of 909 reviews
Rating 6 - Okay. 104 out of 909 reviews
Rating 4 - Poor. 30 out of 909 reviews
Rating 2 - Terrible. 28 out of 909 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kristine Ryan, Greendale

Stayed 9 nights in Dec 2024

10/10 Excellent

Markus, marblehead

Stayed 1 night in Dec 2024

10/10 Excellent

Markus, marblehead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best in Zagreb
Stayed 1 night in Dec 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenr
Stayed 3 nights in Dec 2024

8/10 Good

Nevzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stipica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a professional staff close to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Killian

Stayed 1 night in Nov 2024

6/10 Okay

Vasile-Lucian

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great location. Wonderful amenities. Our favorite place to stay in Zagreb.
Stayed 2 nights in Nov 2024

8/10 Good

Danijel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dragomir

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Deedar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Grant

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, made even better by two staff members in the coffee/bar area. Gabrijel, and Rajka made us feel welcome, and made sure our coffee cup was always full without being intrusive. They are a great asset for the hotel xx
Stayed 3 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2024

6/10 Okay

gershon

Stayed 3 nights in Oct 2024

8/10 Good

Farrukh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location along bus and tram lines. Within walking distance of old town and good dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property is central to everything. Except for the Breakfast Buffet, the food wasn't really good. The bacon was so oily, the sausages feels like its been recooked several times, I ordered some omelet but the cook serving the omelet ignored me. I was only able to eat some fruits and i left. Paid 21 euros for this. Not really a great experience compared to the other hotels i stayed in. I do suggest to get a meal Outside this hotel, its more affordable and satisfying.
Stayed 2 nights in Sep 2024

4/10 Poor

ivan

Stayed 2 nights in Sep 2024

10/10 Excellent

Gerd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024