Ratings based on 77 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Aug. 27, 2024 on Expedia
Hostess watching and counting how many pisess of the food you eat. After that the hostess will propose food for extra money if you want to eat more. They newer clean your room during your stay. Wery thinks is in broken in the bathroom. Hooks set foliing down from the wall.. Windows very dirty.floor broken and dirty. Kitchen staff and servants are very anpleasant,ruth.But they are not counting food when they eating breakfast before they open room for breakfast. You can see them by the window !!!! I pay for my papy york terier and nothing else is in the room for dog !!!! Do not come back there . Sheer the fact on the World. Me and my family are not going to back .!!! From NY .
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2024 on Hotels
3 out of 5
by A traveller

Posted Jun. 26, 2024 on Expedia
Nice room and delicious breakfast. Close enough to easily walk into the town centre, to the train station and the thermal baths
Comment from Hotel Management
Jun. 26, 2024 by Geovita Zakopane, Hotel Management
Dziękujemy za wyrażenie opinii.Zapraszamy ponownie.
4 out of 5
by A traveller

Comfortable

Posted May 13, 2024 on Hotels
My first impression driving to the hotel, was have I made a mistake. The hotel is quite dated, and with a derelict hotel next to it. However, check in staff were very helpful and friendly. We had a family room with 2 rooms both with very comfortable beds. The towels and bed sheets were high quality. Most noticeable about the room was how very clean it was. Breakfast was nice Polish style and was fresh every day. For the price I found the hotel great. The only down side was the Wi-Fi was not very strong. Also it’s at the top of a hill, so very quiet.
Comment from Hotel Management
May 13, 2024 by Martyna, Hotel Management
Dear Michael, Thank you for thie review.We are glad that your stay was enjoyable. Opinions like this one show that our work makes sense. We will be happy to host you again - maybe this summer.
4 out of 5
by A traveller

Posted Apr. 16, 2024 on Expedia
Ok
3 out of 5
by A traveller

Posted Jul. 16, 2022 on Expedia
The staff cannot speak English at all. It’s hard to communicate with them. Also the wifi connection was bad but the staff in the counter wasn’t willing to help. Quite disappointed with the experience.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 25, 2021 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 15, 2021 on Hotels
5 out of 5
by A traveller

Great value stay in Zakopane.

Posted Jan. 30, 2020 on Hotels
The hotel was a short walk the up the hill from the train station. As I walked towards the hotel a Deer was grazing by the road. The lady who checked me in was welcoming. The room was clean with a fantastic shower. The heating worked well in the winter temperatures. Breakfast was basic but enough to start the day. Great views of the mountains. Overall a great value stay in the beautiful town of Zakopane.
Comment from Hotel Management
Feb. 19, 2020 by David, Hotel Management
Thank you for your kind words, deer visit us often, we invite you cordially
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 23, 2019 on Expedia