Ratings based on 61 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 17, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 15, 2024 on Hotels
2 out of 5
by A traveller

Posted Jun. 12, 2024 on Expedia
Front desk person was not pleasant
Comment from Hotel Management
Jun. 12, 2024 by Pensjonat Antałówka , Hotel Management
Good morning Mrs. Katarzyna,Thank you for sharing your opinion about your stay at the ANTAŁÓWKA Complex. We are very sorry that the service did not meet your expectations. Can you describe the situation in more detail?Best regards, Pensjonat Antałówka.
3 out of 5
by A traveller

Remember to bring your own bath plug!

Posted Feb. 26, 2024 on Hotels
Stay was pleasant with an amazing view. Close to the center of Zakopane, Gubalowka. We had to pay 12 zl when we checked in- no idea for what? Breakfast and pass for the swimming pool and hot terms were included. Unfortunately, we haven't got a bath plug to our bath. So we couldn't have a batha, the shower was very poor. I had to wait 1 day for the staff to find a bath plug! Remember to bring your own bath plug!
4 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Lovely hotel will definitely look at staying again, just to many noisy children. Will have to look at not booking in polish holidays.
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 8, 2024 on Hotels
4 out of 5
by A traveller

Posted Sep. 18, 2023 on Expedia
I liked its location, and spa within boundaries of the complex, and included in the price. Also breakfast is of very high quality
4 out of 5
by A traveller

Posted Aug. 26, 2023 on Expedia
Good breakfast and aqua facilities
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 8, 2023 on Hotels
4 out of 5
by A traveller

Aqua Park and Sauna in Zakopane

Posted May 22, 2023 on Hotels
We were in low season, so things might be better at high times. Massage and other therapies not available as posted. Most staff had poor English skills and not all signs available in English. Waited for dinner time first night only to be told reservations had to be made one day in advance. An email stating this would have been helpful. While main building is connected to Aqua Park and thermal pools, staff at hotel were not aware of food service there. Make sure you choose rooms that are connected to Aqua Park, otherwise saunas and unlimited access aren't included (we were okay, but other guests had this experience). Downtown Zakopane is a 20 minute walk . The location is beautiful, but reception staff often not helpful due to English (and our lack of Polish). The site does seem to be family friendly with outdoor places, and a bowling alley in addition to Aqua Park. Our rooms had balcony which made for beautiful view of mountains. It was wonderful to be in the outdoor heated pool at sunset with the Tatras in the distance.