Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
28 janv. 2020 par White Chocolate Hills Resort, Gestion de l’hôtel
Hello Henry,
Good Day!
Thank you so much for taking time to give us a rating. We are looking forward for your next visit on us.
Thank you and have a nice day ahead.
Best Regards,
WCHR TEAM
par un voyageur
Publié le 30 mai 2019 sur Expedia
Cet hôtel est tout simplement superbe et le personnel très agréable
Les logements et les jardins sont magnifiques
Nous sommes restés 5 jours dans cet hôtel et nous ne regrettons vraiment pas notre choix
Commentaires de Gestion de l’hôtel
28 janv. 2020 par Melrose, Gestion de l’hôtel
Hi ma'am/sir,
Good Day!
Thank you for your positive review and again we are very proud to have served you in the manner you appreciate. We look forward to seeing you back once again.
Kind Regards,
Wchr Team
par Monir
Hotel sympa mais pas d'eau chaude ! Wifi bof..
Publié le 23 déc. 2016 sur HotelsPas d'eau chaude ! Pour un hôtel de ce standing c'est dommage. Environ pas terrible...( petit village ).
par CHRISTIAN de Passy
Negatif
Publié le 10 mai 2016 sur HotelsPlongee propose n existe pas il faut aller a 4 km pour plongee avec thalatta
par Michel de Paris
Attention surveillance à tous les étages
Publié le 4 mai 2016 sur HotelsLors de notre arrivée le " Propriétaire présent, n'a pas daigner se présenter", par contre il exerce une surveillance
qui frise le désagréable... tout est prétexte d'interdit,
le tour complet de la piscine..., des étiquettes partout pour de diverses consignes.
Pour ces raisons je ne conseillerai certainement pas ce très beau "resort".
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Almost one day without water in bathroom
par un voyageur
Publié le 30 avr. 2023 sur Expedia
Very nice beach and pool areas, the staff very attentive to our needs ! Good place to spend a couple of days
par un voyageur
Publié le 12 avr. 2023 sur Expedia
par un voyageur
A hidden gem!
Publié le 1 févr. 2023 sur HotelsIt's a secret garden! Beautiful grounds, super friendly and cheerful staff. Amazing pizza and other foods. Fun pool bar. And it's hard to tell from the ad, but it's got a real nice Sandy beach also! Ps. I don't know what their mattresses are called, but they are thick and dense and render a great night's sleep!
Commentaires de Gestion de l’hôtel
11 févr. 2023 par Carol, Gestion de l’hôtel
Hi sir Jack, thank you so much for the great review. It really counts a lot.Looking forward to having you and your wife this February 14.Best regards.WCHR Team
par un voyageur
Publié le 6 déc. 2018 sur Expedia
First impressions wow looks amazing. Staff was very friendly looks well maintained. Some odd things though, cctv cameras are literally everywhere, feels uncomfortable. Some strange rules, odd caretaker lurking around property. Claims to have wifi, but then you find out only wifi is by the bar. "free breakfast" was disappointing, dogs and roosters very loud at all hours of day and night. Tap water yellowish tint, pretty sure rat in walls of bungalow.
Basic bungalow does not have A/C, has inadequate ceiling fan. I asked for a fan and begrudgingly they provided. Upon check out they claimed that we damaged the toilet seat, cracking it somehow wanted to charge me $25. They claimed that they thought I knew. I will go back to this part of Philippines but would not stay here again. Its like the Stepford resort, looks amazing on the exterior but not so nice inside.
Commentaires de Gestion de l’hôtel
15 déc. 2018 par WCHR-TEAM, Gestion de l’hôtel
Thank you for your reviews and comments. Really appreciate it whether it is negative or positive, in this way we can improve more.
However, let me clarify a few things. Sir/Ma'am upon check-in, our front office staff explain to you that any damages in room occur during your stay will be billed accordingly. You are even advice to read first before signing the Guests Registration. Needless to say, you signed and it means you agree to the resort policy.
Caretaker? I take it you are referring to our groundskeeper. Their job is to keep the grounds clean and they need to go around to cover the area but of course they know their limitations not to go near the rooms that being occupied by guests, my apologies if they make you feel uncomfortable but they are only doing their job. As you mentioned in your comment the grounds are well maintained.
Breakfast, how I wish you have mentioned it to me or to Chef so we can find ways to your liking.
Dog and roosters, they don't belong to the resort but to locals who lives nearby. Yes, we already mentioned this to our neighbor but no actions was taken. Thank you, we will talk to the neighbor again on this matter.
Yes, our room the Cozy Bungalow does not have an A/C but a ceiling fan. We share this info as part of the description to the room. So guests will be aware before making the booking. Sir/Ma'am, if you remember when you requested the extra electric fan to our Front Office staff she relayed your request to housekeeping and it was set up to your room immediately. I remember very well that you even thanked the staff for it.
Let me thank you for your comments, it will helps us to improve more.
Sincerely,
WCHR-Team
