Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hyggeligt hostel
Publié le 17 janv. 2024 sur HotelsHyggeligt hostel.
Ejeren/ reception var ikke bemandet ved ankomst men en ven af ejeren fortalte at denne snart var tilbage.
Ved ankomst var der strøm afbrydelse der var strømafbrydelse igen om aften men jeg var i bad.
Vandet i toilettet virkede ikke altid hvilket ikke er så fedt når mam deler toilet med andre.
Man blev konstant smidt af wifi og skulle logge ind igen.
Hvis man ser bort fra dette var personalet meget venligt og hjælpsomme når de var der.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Sara, Gestion de l’hôtel
Hi Agnes. It is correct that the manager was not in the reception when you arrived since she was coming back from town, however, the other staff was there and the manager came shortly after your arrival, we apologize about this inconvenient. There is sometimes powercuts in zanzibar and since the water is running with a water pump that needs electricity, it means that when the power is off, there is no water. We understand that this is frustrating but there is not much we can do about the powercuts, we sincerely apologize about this. We wish that you could have come to us about the issue about the wifi then we could have tried to help you with your devices. We apologize about this, it is never our intention to have any guest leaving Greens unsatisfied. We always strive to make all our guests happy, its very important for us. Sincerely Greens team
par un voyageur
Publié le 7 avr. 2022 sur Hotels
Super hotel, sehr sauber und freundliches Personal.
Nur zu empfehlen