Ratings based on 48 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Excellent Stay!
Posted Feb. 22, 2024 on HotelsExcellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Feb. 9, 2024 on Hotels
by A traveller
Posted Feb. 6, 2024 on Expedia
My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.
by A traveller
Posted Jan. 6, 2024 on Expedia
Absolute best
by A traveller
Posted Dec. 23, 2023 on Expedia
Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations.
Pool is nice and breakfast was good as well.
Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Comment from Hotel Management
Dec. 28, 2023 by Upendo, Hotel Management
Dear Jack, Very glad to hear that you had an overall good experience during your stay. I will pass on your feedback to Benjamin. Our collection in the boutique is sourced from around the world and we only stock items of a very high quality. Generally our customers see the value in the pricing when appreciating the quality of the collection. Wishing you all the bestUpendo House
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Dec. 28, 2023 by Upendo, Hotel Management
Thank you for your review Christian! We are glad we met your expectation during this trip and hope you have the pleasure of your custom again soon :)
by A traveller
Posted Dec. 13, 2023 on Expedia
Love upendo house. Would book again
by A traveller
Posted Nov. 23, 2023 on Expedia
I stayed at Upendo House for a week while in town for a conference. The room was very chic, comfortable for my week in Stone Town, and all the staff were very helpful and accommodating. While Stone Town is small and nothing is very far, Upendo House was very close to everything and easy to navigate to. The rooftop was beautiful with some of the best views I saw while in Stone Town. On my last day I had a deep tissue massage which was excellent and relaxing, much needed after my week of work!
Comment from Hotel Management
Nov. 23, 2023 by Upendo , Hotel Management
Hi Cleo,So glad you had a pleasant stay and of course some great therapy to wind down from the week! Thank you for giving the feedback, the team will be glad to hear it. See you soon we hope.
by A traveller
Recommended stonetown stay
Posted Oct. 16, 2023 on HotelsComfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man).
The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Comment from Hotel Management
Nov. 7, 2023 by Upendo, Hotel Management
Dear Opubo, We are so glad you enjoyed your stay at Upendo. We take note of your valuable feedback and appreciate that also. We look forward to welcoming you again.
