Ratings based on 4 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Very nice, clean and well maintained house and nice quiet neighborhood close to Heavenly
Posted Jan. 15, 2021 on HomeAwayMy husband, two sons and I came up for a few days of skiing. After having a bad experience at our last vrbo, it was such a wonderful surprise to come to this one. It was very clean. Everything was very well maintained as well. The sheets amd comforter were clean and well maintained. The kitchen had state of the art appliances and everything we could need. The furniture was comfortable and there were even lots of games, books and puzzles if one was inclined.
The mgmt company - Vacasa- was very responsive and nice about any inquiries I had.
The neighborhood was super quiet and friendly.
My kids loved playing in the snow outside in the backyard.
And best of all, Heavenly California ski resort was only 10 min away.
Would definitely stay again!
by A traveller
Good location, not clean and manager unresponsive
Posted Sep. 1, 2020 on HomeAwayThe house was overall fine, but we had zero hot water after the first few hours (stayed 2 nights) and there was an AC unit / thermostat but it never worked. The bedding had several stains and overall did not feel very clean. The kitchen is well stocked. We also were automatically charged a pet fee even though we had no pets, and I tried contacting the property manager SEVERAL times to get this resolved and had to ultimately get them through VRBO to refund me the added fee. Also on VRBO the check out time was different than the check out time the property manager emailed us so we were very confused on our last morning. Overall probably wouldn't stay there again as there are better places to stay for the same cost.
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Hello Courtney,
Thank you for taking the time to leave a review. We apologize for the homes in this area do not have air conditioning, the thermostat is for heat only. We are disappointed to hear the home was not up to our high standards of cleanliness and for the technical issues with the pet fee. We apologize for the inconvenience and hope we have the chance to host you again.
by A traveller
Loved the cabin
Posted Aug. 6, 2020 on HomeAwayIt was very clean and spacious. Would stay there again.
by A traveller
Friendly getaway
Posted Jul. 22, 2020 on HomeAwayFirst time being away for the fourth and it was a lot of fun!