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Hyatt Regency Hengqin

5.0 star property
5-star luxury hotel near Hengqin National Geographic Explorer Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hengqin

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Children's play area - outdoor
Deluxe Room, 1 King Bed (Family Theme)
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
1295 Qisecaihong Road, Hengqin, Zhuhai, Guangdong, 519031
  • Hengqin National Geographic Explorer Center
    5 min walk
  • Lionsgate Entertainment World
    17 min walk
  • Chimelong Ocean Kingdom
    7 min drive
  • Macau (MFM-Macau Intl.)
    23 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Club Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 153 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

  • 39.7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds, Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Club Access

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed

  • 127 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Single Beds

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds (Club Room)

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed (Club Room)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Sheraton Zhuhai Hotel
Pool
Parking included
Free WiFi
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4.4 out of 5, Excellent, (293)
The price is CA $118
per night
CA $137 total
includes taxes & fees
6 Dec - 7 Dec
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About the area

Zhuhai

Hengqin stay.With a stay at this Hengqin hotel, you'll be within half a mile (1 km) of Hengqin National Geographic Explorer Center and 9 miles (15 km) of Macau Tower. Macau Ferry Terminal and Macau Fisherman's Wharf are within 12 miles (20 km).

What's nearby

  • Hengqin National Geographic Explorer Center - 5 min walk - 0.5 km
  • Chimelong Ocean Kingdom - 7 min drive - 7.2 km
  • Macau Tower - 15 min drive - 14.7 km
  • Venetian Macao Casino - 26 min drive - 25.1 km
  • City of Dreams - 27 min drive - 25.3 km

Getting around

  • Zhuhai Station - 31 min drive
  • Zhuhai (ZUH-Jinwan) - 40 min drive

Restaurants

  • ‪Bottles - ‬11 min drive
  • ‪太陽冰室 (金峰南岸店) - ‬11 min drive
  • ‪富臨軒 Fortune Inn - ‬13 min drive
  • ‪UM Pacific Coffee Company - ‬13 min drive
  • ‪Rethink Coffee Roasters - ‬10 min drive

About this property

Hyatt Regency Hengqin

5-star luxury hotel near Hengqin National Geographic Explorer Center
Hyatt Regency Hengqin offers its guests a full-service spa, an indoor pool, and a steam room. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and concierge services are also featured at the luxury Hyatt Regency Hengqin. Self parking is free. A complete renovation of Hyatt Regency Hengqin was completed in December 2019.

This 5-star Zhuhai hotel is smoke free.

  • 493 guestrooms or units
  • 23 levels
  • 6 dining venues
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 65-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Free theme park shuttle
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 196 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 65-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Hengqin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • The seasonal pool will open April 13 and close November 18.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Hyatt Regency Hengqin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 150 reviews" "
Rating 8 - Good. 41 out of 150 reviews" "
Rating 6 - Okay. 9 out of 150 reviews" "
Rating 4 - Poor. 1 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sai kit ricky

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent with a big shopping mall, where can spend more than a day 😀
Stayed 1 night in Jul 2024

10/10 Excellent

Brian W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet. Rooms were large and comfortable. We enjoyed our stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
We booked two rooms together with bath tub but when we checkin, the hotel staff said there is only one room with bath tub. So we need to accept it with disappointment but then they told me the other room not available yet 😕 which it was already around 630 PM. Not sure what happen on it so we have to go to dinner first. It was a bit of disappointment.
Stayed 1 night in Jul 2024

10/10 Excellent

Hao Yun Max

Stayed 1 night in Jul 2024

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
is convenient to go around the theme park
Stayed 2 nights in Jul 2024

10/10 Excellent

Danqing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2024

8/10 Good

WAI LUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, but the location may not be as convenience as others. It is good for family as there are play areas for kids
Stayed 2 nights in May 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hengqin Hyatt a great hotel
The hotel is in a great location where there is a mall that connects to the mall. The breakfast is great. My only complaint is that the afternoon club experince was the worst. There were many Hongkong people due to the Good Friday. The food was bland. We were asked to leave because my baby is crying.
Stayed 2 nights in Mar 2024

8/10 Good

Wing Ni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice family hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Yan Ming

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The sevice has large room for improvement, the check in was terrible that I booked 2 rooms but could only get one while I checked in. I had to wait more than one hour to get all my rooms ready. And the breakfast was overcrowded, and the outdoor pool was closed, and the in room services was terrible low speed. All and all, the stay was terrible
Stayed 2 nights in Mar 2024

10/10 Excellent

Wing Laam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lee

Stayed 2 nights in Sep 2023

2/10 Terrible

SUET YING SONIA

Stayed 1 night in Sep 2023

10/10 Excellent

Ming Chi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed. My family will definitely go back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
比较荒，周围没什么好玩的。除了这家酒店已经开始营业之外，其它的都处于未开发好的一种状态。就是考虑它离长隆比较近才订的。如果不是这个个人需求，不太推荐选择这家。
Stayed 2 nights in Jan 2023

10/10 Excellent

Hing Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
starlight星樂門
Stayed 2 nights in Jul 2021

10/10 Excellent

GILBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021

10/10 Excellent

Chee Hower

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Yuen Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , excellent service
Stayed 1 night in Sep 2020

8/10 Good

Ching Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jaesun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

CHIA WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中規中矩的酒店服務
整體而言都還不錯，屬於五星酒店該有的服務，但比較缺少令人哇的感覺！
Stayed 1 night in Aug 2024