Ratings based on 45 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
2.9 Service & staff
3.2 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 26, 2024 on Expedia
The staff was great he even spoke great English opened up the front gate for me at 4:30 in the morning and called me a taxi I want to send him a gift I’m that indebted to him!!
Comment from Hotel Management
Jun. 20, 2024 by Amy, Hotel Management
We appreciate your positive rating, Kenneth! We take pride in providing our guests with a great experience. Regards, Tim
by A traveller
Posted Mar. 19, 2024 on Hotels
Comment from Hotel Management
May 7, 2024 by Ammy, Hotel Management
Hola, muchas gracias por estar con nosotros. Esperamos su continuo amor y apoyo. Saludos, Tim
by A traveller
Posted Feb. 13, 2024 on Expedia
The person who welcomed me was very kind and flexible, I really liked that.Thanks
Comment from Hotel Management
May 7, 2024 by Ammy, Hotel Management
Hi, Irma! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
by A traveller
Posted Jan. 22, 2024 on Expedia
Beware - This is not a Hotel. We got room #3. To get to this room you walk through the families kitchen and laundry room. They hang their clothes and pile their dishes directly outside your window (this is the “view”). They also operate a late night barbershop out of this laundry room. At midnight one night I asked the “barber” to please turn down music so we can sleep; he laughed at me and kept “working”. This room would be ok if the expectation was set that you are living with a family in their laundry room. But this is not a “hotel” and not even close to worth the $86 american per night. After that incident we asked for another room. It turns out there is some better rooms not located in their kitchen. The other rooms are better but it made their decision to make us live in their laundry room for 3 nights that much more confusing and upsetting. The “better” room still had no mirror, ac didn’t work, no place to put clothes other than on the floor. I’ve seen a lot of funky rooms down here but never had an experience like this. Much better value at the hundreds of actual hotels in the area. Front desk is run by a very nice 13 year old girl but never saw any parents around. Very weird week for us. Would not recommend even for half the price.
by A traveller
Posted Aug. 2, 2023 on Hotels
by A traveller
Posted Jul. 20, 2023 on Expedia
No avía agua y mantenían apagado el aire acondicionado.
Me fui un día antes
Comment from Hotel Management
Jul. 25, 2023 by Eva, Hotel Management
Lamentamos mucho saber esto, Juan. Gracias por notificarnos esta preocupación. Seguramente lo comunicaremos al equipo responsable para que tomen medidas correctivas y se aseguren de que no se repita en el futuro. Saludos, Eva
by A traveller
Posted Jul. 5, 2023 on Expedia
Comment from Hotel Management
Jul. 29, 2023 by Eva, Hotel Management
Hi, Joseluis! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
by A traveller
Posted Apr. 12, 2023 on Hotels
Comment from Hotel Management
May 4, 2023 by Joe, Hotel Management
Apologies for the inconvenience caused, Jenny! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joe
by A traveller
Posted Apr. 10, 2023 on Hotels
Comment from Hotel Management
Apr. 12, 2023 by Ammy, Hotel Management
Hi, Francisco! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A traveller
Posted Apr. 8, 2023 on Hotels
Comment from Hotel Management
Apr. 12, 2023 by Ammy, Hotel Management
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
