Note fondée sur 268 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Leonie Neberich, Gestion de l’hôtel
Dear Laurent,thank you so much for your great feedback about your recent stay with us.It would be a pleasure to welcome you very soon again.Kind regardsLeonie NeberichGeneral Manager
par un voyageur
Agréable séjour
Publié le 4 déc. 2022 sur HotelsBel hôtel joliment rénové, très agréable
Commentaires de Gestion de l’hôtel
10 déc. 2022 par Marco Molter, Gestion de l’hôtel
Cher MarcoNous vous remercions vivement pour votre magnifique évaluation. Nous vous souhaitons une excellente période de l'Avent et nous réjouissons de votre prochaine visite.Salutations amicalesMarco Molter
par un voyageur
Publié le 18 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2022 par FRONT OFFICE & REVENUE MANAGER, Gestion de l’hôtel
Dear ChristopheThank you very much for your great review.We are very happy that you enjoyed the stay with us.We are looking forward to welcoming you soon with us.Kind regardsMarco MolterFRONT OFFICE & REVENUE MANAGER
par un voyageur
Publié le 12 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2022 par Your AMERON Zürich Team, Gestion de l’hôtel
Dear Sophie
Thank you very much for your visit and your great review.
We look forward to welcoming you again soon.
Kind regards
par un voyageur
Publié le 5 mai 2022 sur Expedia
par un voyageur
Publié le 23 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2022 par Murat Baki, Gestion de l’hôtel
Dear Florent
Thank you for your excellent review. We are delighted to hear that you enjoyed your stay.
Kind regards
MURAT BAKI
GENERAL MANAGER
par un voyageur
Publié le 19 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2021 par M.L., Gestion de l’hôtel
Lieber Daniel,
im Namen des Ameron Hotel Zurich Bellerive au lac Teams danken wir Ihnen, dass Sie sich für einen Aufenthalt bei uns entschieden und Ihr Feedback geteilt haben.
Herzlichst, Mattias Larsson und Ameron-Team
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Steven, Gestion de l’hôtel
Thank you for taking the time to share your feedback on Expedia. We are thrilled that the Ameron Zürich, was able to exceed your expectations and sincerely appreciate your heartfelt advocacy to our many Expedia readers.We thank you for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.Sincerely,Steven Imoberdorf
par un voyageur de Hastings on Hudson
Publié le 11 août 2024 sur Expedia
We like Ameron but this one has chaged since our last visit from 2022. The price of the room is not worth it anymore: the living space for the higher end room is quite spacious, but the bed is uncomfortable. The night reception and cleaning staff were amazing as always. But the day reception & bellman can be a mix bag. Also, the room has no locks so housekeeping and staff can walk in anytime. There’s a button to indicate do not disturb but it was never respected. Needless to say, we were woken up several times. Soundproofed rooms but disturb by housekeeping several times. Also, the breakfast is good but not much variety if you’re staying for more than 3 days. The burger tasted great but too pricey and it took one hour and a half to prepare. We’ve stayed at other Ameron properties in Europe and this one was a bit disappointing. You stay here for the view. Zurich has changed.
Commentaires de Gestion de l’hôtel
11 août 2024 par Steven, Gestion de l’hôtel
I would like to thank you for having taken the time to share with us about your recent experience in our Hotel.Your evaluation of our various services and facilities is very much appreciated coming from you, and it will definitely help us to make sure our standards correspond to our guests’ expectations.I am very sorry to learn about the negative experience you encountered in regards to the bed not being comfortable and the locking system which did not working in your room. I have as well noted that the overall quality of the service is not representing the quality of service you were expecting when choosing to stay with us and please accept my sincere apologies for that matter. Please rest assured that the necessary actions will be taken to avoid such re-occurrence in the future. We will discuss your comments and we are positive that you will be able to see improvements for in the future.We do hope that we will have the opportunity of welcoming you back soon in Ameron Zürich.Yours Sincerely,Steven Imoberdorf
par un voyageur
Room
Publié le 7 août 2024 sur HotelsEvery thing was good the only problem we faced is the AC was not to cool it was around 23-25 c• so at the hot days the room will be not that cold enough
Commentaires de Gestion de l’hôtel
11 août 2024 par Steven, Gestion de l’hôtel
Dear Mr. Almansoori,It was a pleasure having you at Ameron Zürich Bellerive au Lac and we thank you for taking the time to share your feedback with us.We are glad you were able to enjoy a pleasant service experience and carried with you a magnifique memory of our hotel. Comments and observations such as yours with regards to the AC allow us to ensure that we are indeed constantly making progress towards excellence. Thank you once again for all your warm endorsements and we look forward to welcoming you back very soon.Sincerely,Steven Imoberdorf
