Ratings based on 616 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Vacation trip
Posted Aug. 8, 2024 on HotelsIt was nice.
Comment from Hotel Management
Oct. 7, 2024 by Front Office Courtyard by Marriot Zurich North, Hotel Management
Dear Eric,Thank you for your compliment about your stay in Courtyard by Marriot Zurich North. We wish you a great day, and hope to see you soon again as our guest. Best regards
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Posted Jul. 13, 2024 on Hotels
by A traveller
Posted Jul. 13, 2024 on Expedia
The staff were very friendly and the place was incredible!
by A traveller
Posted Jul. 10, 2024 on Expedia
by A traveller
Posted Jul. 10, 2024 on Expedia
Omar was very helpful at front desk.
by A traveller
No wheelchair accessible rooms left on arrival!!!!
Posted Jul. 9, 2024 on HotelsI booked a wheelchair accessible room, which was clearly mentioned on the reservation, yet when I arrived I was given a room with a bathroom in which there was no room to swing a cat, let alone use the toilet or shower/ bath.
The hotel advised they had 6 disabled access rooms, but that they were all taken. I made my booking in good time, and Expedia who is in charge of the booking needs to create fields on the room selection page specifically for ‘accessible rooms’ to ensure it is brought to the hotel’s attention. Despite my request being as clear as day on my booking, the courtyard in Zürich simply overlooked or omitted any correlation between my request for an accessible room and the fact they had none available. Had they done this, I would have been advised and been given the opportunity to book elsewhere and get a room which met my basic needs. There is nothing wrong with this hotel, quite the contrary, however an administrative mistake has not only cost me the night at this expensive hotel, but also meant I only had a bed and a sink. No shower or wc. I think I deserve a partial or complete refund for this stay. Originally I was going to be staying two nights but had to change it to one - thank goodness for that. Staff were professional and understanding about the issue, but couldn’t do anything as I had booked via hotels/ Expedia. Who do I contact who do I speak to to help me get at least a partial refund as the error wasn’t mine?
by A traveller
Posted Jul. 7, 2024 on Expedia
by A traveller
Posted Jul. 3, 2024 on Expedia
by A traveller
Posted Jun. 30, 2024 on Expedia
1. We booked and paid for a 2 beds room. Their cleaning lady has left, they can only give us a 1 king bed room for me and my adult son.
2. Little molding inside shower enclosure.
Otherwise, good neighborhood; easy tram and bus nearby; COOP supermarket across the street.
