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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly 3-star hotel near Mall of the Emirates

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Outdoor pool
Sports facility
Lobby lounge
Outdoor pool

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    6 min walk
  • Mall of the Emirates
    7 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Single Beds

  • 31.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

Exterior
Novotel Dubai Al Barsha
Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very good, (1002)
The price is CA $213
per night
CA $267 total
includes taxes & fees
29 Nov - 30 Nov
Novotel Dubai Al Barsha

About the area

Dubai

Al Barsha stay.Within a 10-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Burj Al Arab and Wild Wadi Water Park are also within 3 miles (5 km).

What's nearby

  • Ski Dubai - 6 min walk
  • Mall of the Emirates - 7 min walk
  • Souk Madinat Jumeirah - 6 min drive
  • Wild Wadi Water Park - 6 min drive
  • Burj Al Arab - 7 min drive

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Garden Bar - ‬3 min walk
  • ‪Maraya Trends - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪The Hungry Monkey Pub & Cocktail Lounge - ‬3 min walk
  • ‪Feras Aldiyafa Sweets - ‬4 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly 3-star hotel near Mall of the Emirates
Novotel Suites Mall Avenue Dubai offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

  • 180 guestrooms or units
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 for adults and AED 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kunal

Stayed 2 nights in Aug 2024

8/10 Good

Alexander Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Stayed 4 nights in Jul 2024

8/10 Good

MAUREEN

Travelled with partner
Liked: Cleanliness, staff & service
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Stayed 3 nights in Jul 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024

8/10 Good

Aarunima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024

2/10 Terrible

Deyary

Disliked: Staff & service
Terrible
I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
Stayed 6 nights in Apr 2024

2/10 Terrible

HAMAD, Muncie

Disliked: Cleanliness, amenities, property conditions & facilities
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难，绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Stayed 1 night in Apr 2024

8/10 Good

Naren

Travelled with family
Liked: Cleanliness, staff & service
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Stayed 7 nights in Mar 2024

10/10 Excellent

Roberto, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Stayed 9 nights in Mar 2024

8/10 Good

shoukat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good size rooms. Very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed. Good size room with separate bath, showers and toilet, which was convenient. We would definitely stay there again.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 12 years ago and the hotel still looks great and has been well taken care of. The staff was very friendly and always helpful.
Stayed 6 nights in Feb 2024

6/10 Okay

Boubker

Stayed 2 nights in Feb 2024

10/10 Excellent

SURENDRA

Stayed 3 nights in Feb 2024

8/10 Good

Serena

Stayed 5 nights in Feb 2024

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Habiba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024

8/10 Good

Dorbibi

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff customer service, convenient location.
Stayed 7 nights in Dec 2023

8/10 Good

Delwar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and friendly staff
Friendly staff, good location next to mall and metro. Spacious room with two bathrooms. Good pool and gym. Allowed us to check-in early which was really great. Room was a little dated.
Stayed 5 nights in Dec 2023

10/10 Excellent

AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the opportunity to stay in this Novotel and they performed above and beyond. From the check in staff (Ms. Paris) to the security staff (Ms. Reena), two remarkable and memorable staff members on their team, my short stay was filled with excellent customer service. I had left behind some very valuable documents in the safe in the room and forgot to pick them while I was checking out. Within an hour of me checking out I got an email from the customer service staff that I had left it there and to come collect it. I must say this was a life saver because my whole travel would have been a disaster without these documents. I cannot express my gratitude in words but THANK YOU!
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
One night experience
Although both the gym and pool are small they both are good. The pool has life guards so that kids can play freely. It is a rooftop pool and therefore can be enjoyed in peace during the day and early evening.The gym is well equipped for what it is. Due to environmental protection the room temperatures are set to a min of 24C. This is not very comfortable for those coming from a cold country. Although booking says 1400 check in. I was provided a room on arrival 1200. However the room was not cleaned properly. The carpet was not vacuumed, a large plastic wrapper was left on the floor. There was long hair left in the sink. Once I informed reception they were extremely apologetic wanted to offer me a new room and free travel to the airport. Breakfast is above average but not excellent. Quite a broad spectrum of food from pancakes to freshly made omelette so it will suffice.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a really nice area. Across the street from Emirates mall/metro and 20 or so minutes drive from the major tourist areas with taxis driving by the hotel all the time. The hotel is nice, quiet, clean and great if you don’t want to spend a crazy amount on a hotel.
Stayed 3 nights in Dec 2023