2/10 Terrible
Emily, Weaverville
Business traveller
22 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I DO NOT recommend this hotel. I booked it mainly for the airport shuttle and because it was cheaper than the hotels closer to the airport, but it doesn’t leave until 8:30am, and my flight left earlier than that time. I may as well have stayed somewhere else and paid more since I ended up having to get an Uber.
Additionally, there was no hot water in my room. I had two cold showers with the worst shower pressure ever. The shower head was damaged and was spraying off to one side. The hot handle didn’t turn properly. I was warned about the cold water when I checked in, but they said it’d be on the next day. The sink faucet was also damaged where when you turn it on, water leaks from it onto the counter. In general, this property has very poor upkeep. The ceiling in my room had water damage and cracks. In the bathroom, the vent didn’t work and was caked up with dust. The wall AC unit was so loud and inconsistent with heating that I had to turn it off at night because other wise it kept me awake (I typically can sleep through such noise). Many of the TV channels didn’t work.
Breakfast was fine - typical options, but you’re not allowed to take your food to your room. The staff/service seemed like they were doing what they could and were relatively nice, but they weren’t helpful except for telling me about the airport shuttle times after I asked. Overall, this place was dirty, had minimal upkeep, and was not worth it.
Emily
Stayed 2 nights in Nov 2024
