At check in, I was given a room different from my reservation, after going back to the Reception, I was escorted back to another room, it had 1 queen bed and 1 single bed, so the employee that escorted me took me back to the lobby because he didn't want to give me a room for 3, we went back to the reception, got another room key fob and went back to the 3rd floor, escorted by the same employee and finally gave me the room. Very bad and tiring check-in experience. Also, the room I had, had back sound isolation.