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Pensativo House Hotel

4.5 star property
4.5-star luxury hotel near Central Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pensativo House Hotel

Banquet hall
Lobby sitting area
Front of property - evening/night
Lobby sitting area
Mountain view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
4 avenida sur # 24, Antigua Guatemala, Sacatepequez, 3001
  • San Jose el Viejo Ruins
    3 min walk
  • Museo del Hermano Pedro
    5 min walk
  • Antigua Guatemala Colonial Art Museum
    6 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    72 min drive

Room options

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

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per night
CA $523 total
includes taxes & fees
1 Nov - 2 Nov
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About the area

Antigua Guatemala

City center retreat .You'll find Central Park and Casa Santo Domingo Museum within a 15-minute walk of this Antigua Guatemala hotel. San Jose el Viejo Ruins and Iglesia de la Escuela de Cristo are also within half a mile (1 km).

What's nearby

  • Central Park - 6 min walk
  • Antigua Guatemala Cathedral - 6 min walk
  • Santa Catalina Arch - 11 min walk
  • La Merced Church - 13 min walk
  • Casa Santo Domingo Museum - 14 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪El Rincon Tipico - ‬6 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Artista De Cafe - ‬3 min walk
  • ‪Café Ana - ‬2 min walk
  • ‪Pappy's BBQ - ‬7 min walk

About this property

Pensativo House Hotel

4.5-star luxury hotel near Central Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1851 square feet (172 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Pensativo House Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

This 4.5-star Antigua Guatemala hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1851 sq ft of conference space
  • 172 sq m of conference space
  • Built in 1986
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pensativo House Hotel offers 25 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Antigua Guatemala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 60.00 per room (one way)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Rosal
Casa Rosal Boutique
Casa Rosal Boutique Antigua Guatemala
Pensativo House Hotel Hotel
Casa Rosal Hotel Boutique Antigua Guatemala
Rosal Hotel
Pensativo House Hotel Antigua Guatemala
Pensativo House Hotel Hotel Antigua Guatemala

Pensativo House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 347 reviews" "
Rating 8 - Good. 46 out of 347 reviews" "
Rating 6 - Okay. 16 out of 347 reviews" "
Rating 4 - Poor. 5 out of 347 reviews" "
Rating 2 - Terrible. 5 out of 347 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana, Rockville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained property with nice and helpful staff.
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property & rooms are beautiful and comfortable. However, the attitude of front desk staff leaves a lot to be desired - they were flat out rude and ignored guests while on their cell phone. Cleaning staff would knock once and proceed to enter room, then just left without apologizing. This is my third time staying at this property, but will never stay again. There are other properties in Antigua with significantly better service.
Stayed 1 night in Jul 2024

10/10 Excellent

Rafiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. It was a beautiful property, the staff were very friendly, it was clean, and quiet.
Stayed 4 nights in Jun 2024

8/10 Good

Alejandro

Stayed 3 nights in Jun 2024

6/10 Okay

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They don't respect their room service hours. They stop serving way earlier than they mention on their menu. There's no way of getting a bottle of wine or even a beer at the hotel on a Saturday night at 10:15pm. Ridiculous. We really wanted to have a stay in romantic moment in the hotel with my girlfriend but there's just nothing to do. No chips, no nuts at the hotel apparently, just nothing. The mini fridge only has Cola-Cola and bottled water. The rooms are nice and the staff is friendly but the person I talked to provided no solutions to this problem.
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
The property was beautiful, the room was so comfortable and clean. The cleaning and service staff were friendly and helpful. I would recommend this place to everyone and would stay again. The only downside were the front desk staff. They were incredibly rude when they checked us in. To make matters worse, they continued to be rude throughout the stay even in small interactions when walking in and out of the hotel. It was such a shame, you’d figure the front desk would be more welcoming if they’ll be the first impression for guests. However, I would stay again. Hopefully the front desk will be nicer next time.
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the beauty of the property and the cleanliness and the staff was very nice
Stayed 5 nights in May 2024

2/10 Terrible

GARY

Stayed 2 nights in May 2024

10/10 Excellent

Marla, foothill ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property.
Stayed 4 nights in May 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a cute courtyard and rooftop area. Staff was great and suite had ample space and amenities.
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2024

10/10 Excellent

Belen

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing, beautiful, impeccable service. Would highly recommend, probably the best hotel in Antigua. Everything was absolutely lovely.
Stayed 2 nights in Apr 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service.
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro, Weehawken

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente hotel with excellent staff. Property looks impecable.
Stayed 2 nights in Apr 2024

8/10 Good

ALASTAIR, Saint Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent choice for Antigua: A very atmospheric property with great architecture and public spaces, within walking distance of the center of town. There's also free parking very close by. The breakfast was excellent, and the staff very helpful. One thing to note however: The hotel seems to do a lot of functions, which take up a lot of space and a lot of the staff's time and attention. In fact we got a sense that functions are the hotel's primary focus, with hotel guests an afterthought.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We had a master suite #5. #4 is not as nice. Very happy with our unit, except for the second tv in living room not working. It should be working for the price we paid. Overall our stay was wonderful. Lovely restaurant with delicious dishes. Very good breakfast options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gary

Stayed 2 nights in Mar 2024

2/10 Terrible

John, Brooklyn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The worst check in experience I have had in a long time. It took over 90 minutes to figure out a solution when the room that was advertised was not available
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

claudio, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made me change rooms… Said they had a glitch in their system. No late check out
Stayed 3 nights in Feb 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Wonderful property and very charming rooms with remnants of old Spanish art and architecture. The food in their restaurants was absolutely delicious. The staff were very helpful and welcoming. About a 5 minute walk to "central park". We loved our stay here!
Stayed 3 nights in Jan 2024

10/10 Excellent

Belginy

Stayed 1 night in Jan 2024