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Poenamo Hotel

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Poenamo Hotel

Villa
Interior
Exterior
Cabin | Private kitchen
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
31 Northcote Road, Auckland, 0626
  • North Shore Hospital
    ‪20 min walk‬
  • Eventfinda Stadium
    ‪3 min drive‬
  • Takapuna Beach
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

View all photos for Twin Studio

Twin Studio

Twin Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Studio

Family Studio

Family Studio

  • 20 sq m
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Studio, Poolside

Down comforters, Select Comfort beds, desk, iron/ironing board

Deluxe Studio, Poolside

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Studio, Poolside (2 Night Special)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Studio

Down comforters, Select Comfort beds, desk, iron/ironing board

Double Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Cabin

Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pet-friendly
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4.5 out of 5, Wonderful, 480 reviews
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CA $191 total
includes taxes & fees
Apr 13 - Apr 14
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About the area

Auckland

Hillcrest stay.At this Hillcrest hotel, you'll be steps from Takapuna Golf Course and Driving Range and within a 15-minute walk of Smales Farm. Also, Auckland University of Technology is within half a mile (1 km) and Lake Pupuke is within 2 miles (3 km).

What's nearby

  • North Shore Hospital - 20 min walk - 1.7 km
  • Eventfinda Stadium - 3 min drive - 1.7 km
  • Takapuna Beach - 8 min drive - 3.1 km
  • Auckland Ferry Terminal - 10 min drive - 9.6 km
  • Sky Tower - 10 min drive - 9.8 km

Getting around

  • Daldy Street Tram Stop - 7 min drive
  • Auckland Remuera Station - 11 min drive
  • Auckland Intl. Airport (AKL) - 33 min drive

Restaurants

  • ‪Smales Farm - ‬12 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kfc - Takapuna - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Gold Star Bakery - ‬7 min walk

About this property

Poenamo Hotel

Family-friendly 3.5-star hotel with outdoor pool
Poenamo Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the family-friendly Poenamo Hotel. Self parking is free.

This 3.5-star Auckland hotel is smoke free.

  • 27 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room
Poenamo Hotel offers 27 air-conditioned accommodations with complimentary newspapers and hair dryers. Rooms open to balconies or patios. Select Comfort beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Poenamo
Poenamo Hotel
Poenamo Hotel Northcote
Poenamo Northcote
Poenamo Hotel Hotel
Poenamo Hotel Auckland
Poenamo Hotel Hotel Auckland

Poenamo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 236 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was rubbish not cleaned under the beds. Room was ok but needs a bit of upgrade. Carpets had stains on them and the pool looked green needs a repaint
Stayed 2 nights in Jan 2025

8/10 Good

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty with dust on arrival. Our little boy also found a used mask under the bed when looking for a toy that went under it. It also wasn't serviced properly every day, i.e no toilet paper or new towels one day then no sugar or coffees the next. The shower was also hard to use as didn't have a proper shower mixer on it. The pool was also not keeped clean and was getting greener every day
Stayed 5 nights in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
CONVENIENT LOCATION
This hotel is a convenient stopover for me on my way north as it has easy access to and from State Highway 1.It has a good range of dining options virtually on the same premise. Interior is looking a bit dated and good do with a refresh but otherwise very comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Dean

Fair for the price
Stayed 1 night in Dec 2024

2/10 Terrible

Dylan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was barely cleaned before we arrived. There was a stack of dirty dishes sitting outside that sat there for two more days after we were accused of leaving them there. Ants in the kitchen which were so bad we had to buy our own poison to keep them away from our food. Bathroom light was broken and door didn't close. Extensive mould in the bathroom. Balcony door can be pushed open even when locked. Stove element was broken. Dish liquid was basically water. Stains on bedding and carpets. Curtains fell off the rail immediately. Fridge frozen section completely frosted over and leaked over everything in the fridge. Found multiple cockroaches in the bedroom during our stay. Tap water for shower and sink is hot enough to burn skin, plus shower handle is way too easy to bump which is a safety hazard.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV barely worked, parking was annoying and there was insufficient spots available for the hotel. Our room was not accessibility friendly, tripped on the carpet more than I usually trip on things and there was no microwave. Additionally the bath was clogged and the handle was broken too.
Stayed 1 night in Nov 2024

6/10 Okay

Irene

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

It was a great stay
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was like a rave was happening till about 11pm, then some ungodly hour in the morning, they decided to do laundry collection with trolleys that sounded like a tin foil airplane slowly crashing through the entire complex. I could also not tell you what the original carpet colour is or was in our room.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Run down room and swimming pool. Kitchen poorly stocked. Room only superficially cleaned.
Stayed 3 nights in Nov 2024

6/10 Okay

Robert

Ok
Stayed 3 nights in Nov 2024

6/10 Okay

Gina

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Stayed in the apartment section and while they were lovely rooms, we unfortunately were missing a couple of key items in ours and it hadn’t been cleaned/checked properly from previous customers. We had no towels, no teaspoons and no oven rack or tray to bake on. Plus the kitchen bench was sticky and bathroom drawer was filthy with hair and rubbish. We normally love staying here as it’s convenient and modern but lacked servicing this time round sadly.
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

M C

Liked: Staff & service
Disliked: Amenities
Couldn't get the usual apartment, so book a cheaper room as all they had...it was an experience thats for sure, wont be booking that room again. Nasty
Stayed 1 night in Nov 2024

6/10 Okay

Fiona

Travelled with family
Comfy bed, but marks on carpet, and a bit noisy late at night.
Stayed 2 nights in Oct 2024

6/10 Okay

Annabel

Travelled with partner
Liked: Staff & service
Very old and in need of a good paint. Paint peeling on windows. Bathroom and bedding clean but had to request more pillows. Only two very flat ones provided. Unpleasant smell. Bath tap drips.
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Business traveller
Property definitely showing its age. Bathroom in particular in need of refurbishment. Mouldy ceiling, skirtings coming detatched, shower taps insecure. Office chair by desk unstable.
Stayed 1 night in Oct 2024

8/10 Good

Megs

Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was dead tired when I got there and there happened to be some young cheer leading group there who made quite a bit of noise when I was trying to sleep after I checked in. And of course the room I was assigned was right next to the playground there and there were kids literally screaming just outside the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did want a room with a bath but its okay as my son still enjoyed the fact the shower head could come down to his height for a shower, great beds almost didnt want to leave them, convenient parking (great idea for parking permits) great quiet stay warm and cozy thank you poenamo team !
Stayed 1 night in Sep 2024

6/10 Okay

Jan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sinead

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Dianne

Travelled with family
Liked: Staff & service
handy place to stay but room was in a very noisy part
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamika

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like the fact the wifi would cut out ever few seconds couldnt have a hood connection for 1minit the whole stay.
Stayed 1 night in Sep 2024