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Best Western on the Avenue

2.5 star property
Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Exterior
Standard Room, 2 Queen Beds, Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪13 min walk‬
  • Buffalo and Erie County Naval and Military Park
    ‪3 min drive‬
  • KeyBank Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Buffalo

City center stay.Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

What's nearby

  • Kleinhans Music Hall - 12 min walk - 1.0 km
  • Shea's Performing Arts Center - 13 min walk - 1.1 km
  • Buffalo Niagara Convention Center - 17 min walk - 1.4 km
  • Buffalo and Erie County Naval and Military Park - 3 min drive - 2.6 km
  • KeyBank Center - 4 min drive - 2.9 km

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Gabriels Gate Restaurant - ‬3 min walk
  • ‪Falley Allen - ‬5 min walk
  • ‪Colter Bay Grill - ‬2 min walk

About this property

Best Western on the Avenue

Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1065 reviews
Rating 8 - Good. 318 out of 1065 reviews
Rating 6 - Okay. 103 out of 1065 reviews
Rating 4 - Poor. 43 out of 1065 reviews
Rating 2 - Terrible. 46 out of 1065 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Comfortable, clean, people were kind and helpful. Bf food was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Medine

Travelled with partner
Liked: Staff & service
We had a pleasant stay at Best Western in the Avenue. The reception staff were both kind and professional, setting a welcoming tone from the start. The rooms were clean, well-maintained, and equipped with newer amenities, offering a comfortable and modern experience. Overall, it was a great choice to stay on New Year’s Eve.
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Stayed 1 night in Dec 2024

6/10 Okay

Hannah

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized room with an extra chair and a desk w/chair. Lots of pillows. Small fridge, microwave and a big TV. A lot of free parking. The breakfast was fantastic.
Stayed 1 night in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is basic. They could do a better job cleaning.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Lady at front desk moved her car so we can park she was very helpful. Rooms were a bit dated and sink was at foot of bed instead of in bathroom. Very poor lighting couldn’t see anything getting ready. Breakfast was decent.
Stayed 1 night in Dec 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonah

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - staff are lovely - free parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room configurations. Thin bed comforter but warm rooms. Easy checkin and checkout. Welcoming staff. Limited/tight parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone of the staff was helpful and attentive. It was my best experience at a best Western.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

10/10 Excellent

christos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, let us check in early. Room was clean and great for a night in Buffalo.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my go-tos in downtown Buffalo
I really enjoy this hotel and have stated many times. It seems like they’re starting to skimp on the complimentary toiletries… I was only given one bar of soap to be shared between the sink and the shower so I washed my body with shampoo… besides that everything was element per usual!
Stayed 1 night in Nov 2024

10/10 Excellent

Theron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendky customer service. Good vslue for money. Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Basher

Travelled with family
Liked: Cleanliness, amenities
The breakfast was very good and fresh Room is clean Bathroom isn't the good Overall I recommend it for travelers
Stayed 1 night in Nov 2024

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food
excellent coffee and breakfast! broken closet door was not fixed when asked.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a problem. Arrived at 1:30PM (check in is at 3:00PM). Was assured the room would be ready at 3:00PM. Came back at around 4:30PM and the room still had not been cleaned from the previous guest. Finally, was able to access the room around 5:30PM - very disappointing. On the first night, the occupants of the next door room were very loud and had to complaint to the front desk - it was then resolved. Other than those two issues, the stay was fine - consistent with previous stays at the property.
Stayed 4 nights in Nov 2024