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Best Western on the Avenue

2.5 star property
Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub
Exterior
Standard Room, 2 Queen Beds, Smoking
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    ‪5 min walk‬
  • University at Buffalo - Downtown Campus
    ‪8 min walk‬
  • Roswell Park Cancer Institute
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Buffalo Downtown

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1332)
The price is CA $211
per night
CA $240 total
includes taxes & fees
10 Mar - 11 Mar
Wyndham Garden Buffalo Downtown

About the area

Buffalo

City center stay.Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

What's nearby

  • Kleinhans Music Hall - 12 min walk
  • Shea's Performing Arts Center - 13 min walk
  • Buffalo Niagara Convention Center - 17 min walk
  • Buffalo and Erie County Naval and Military Park - 3 min drive
  • KeyBank Center - 4 min drive

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Gabriels Gate Restaurant - ‬3 min walk
  • ‪Falley Allen - ‬5 min walk
  • ‪Colter Bay Grill - ‬2 min walk

About this property

Best Western on the Avenue

Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my go-tos in downtown Buffalo
I really enjoy this hotel and have stated many times. It seems like they’re starting to skimp on the complimentary toiletries… I was only given one bar of soap to be shared between the sink and the shower so I washed my body with shampoo… besides that everything was element per usual!
Stayed 1 night in Nov 2024

10/10 Excellent

Theron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendky customer service. Good vslue for money. Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Basher

Travelled with family
Liked: Cleanliness, amenities
The breakfast was very good and fresh Room is clean Bathroom isn't the good Overall I recommend it for travelers
Stayed 1 night in Nov 2024

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food
excellent coffee and breakfast! broken closet door was not fixed when asked.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a problem. Arrived at 1:30PM (check in is at 3:00PM). Was assured the room would be ready at 3:00PM. Came back at around 4:30PM and the room still had not been cleaned from the previous guest. Finally, was able to access the room around 5:30PM - very disappointing. On the first night, the occupants of the next door room were very loud and had to complaint to the front desk - it was then resolved. Other than those two issues, the stay was fine - consistent with previous stays at the property.
Stayed 4 nights in Nov 2024

6/10 Okay

Carrie

Travelled with group
No parking
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Jay, Shaker Heights

Business traveller
Liked: Cleanliness, staff & service, amenities
Could use some upgrades and some easy cosmetic work, such as repainting the peeling paint in the closet.
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Bill's game. Easy to get to hotel. Easy trip to stadium. Clean and comfortable. Families note there is door for toilet and shower area only which is tight to change in if privacy required.
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as conveniently located. The staff was great! The pillows were too big and uncomfortable. The rest was great!
Stayed 1 night in Oct 2024

10/10 Excellent

shawn, kodiak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy access to medical school and Gabriels Gate, faughter loved the bird in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonda

Stayed 1 night in Sep 2024

10/10 Excellent

Brennan

Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Oct 2024

4/10 Poor

Renee

Business traveller
Not comfortable
The lighting in my room was very dim and made my room gloomy. My bed was also uncomfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My GPS had me in the neighborhood but the direction I came from there was a tree that partially blocked my view. I'm sure the people behind weren't happy when I suddenly went left to turn into the parking lot. A problem with the TV. It worked but it took some time for me to figure it out. How to bring up the menu but not initially realizing you can't select the channel you want by scrolling thru the menu. You need to enter the channel number when you see what channel you want. Also, the channel listing in the guide book provided did not match what came up on the TV.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted accommodations close to Mother's restaurant. Would stay again when in town.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
I was so relieved that we could stay in a clean and safe place that made sure we were ok.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness
location good
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Smoke alarm went off while taking a shower, otherwise absolutely amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
They have a parrot in the lobby!! Very friendly staff. Would recommend to anyone.
Stayed 1 night in Sep 2024