NH Collection New York Madison Avenue

4.5 star property
4.5-star luxury hotel near 5th Avenue

Choose dates to view prices

Photo gallery for NH Collection New York Madison Avenue

Exterior
Exterior
Lobby
Premium Room, Terrace (View) | View from room
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    ‪3 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪17 min drive‬

Room options

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room (New Style)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Tower Suite)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse Park Av. Jr. Suite with Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room (with view)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Grand Central Terminal. Empire State Building and Bryant Park are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 11 min walk
  • Times Square - 11 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery - ‬3 min walk
  • ‪Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪The Morgan Dining Room - ‬3 min walk

About this property

NH Collection New York Madison Avenue

4.5-star luxury hotel near 5th Avenue
WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 351 ft (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 35-35 per person
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
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Jolly Hotel Madison Towers New York
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Jolly Madison Towers Hotel
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Collection Madison Avenue Hotel
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NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 702 reviews
Rating 8 - Good. 142 out of 702 reviews
Rating 6 - Okay. 67 out of 702 reviews
Rating 4 - Poor. 34 out of 702 reviews
Rating 2 - Terrible. 24 out of 702 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Fantastic room.
Stayed 1 night in Nov 2024

10/10 Excellent

Mahshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property and i was very pleased and happy with the service and staff! I have already recommended this property to friends and family!
Stayed 4 nights in Nov 2024

8/10 Good

xiaoyan

Stayed 1 night in Oct 2024

6/10 Okay

Anahi

Travelled with partner
Liked: Cleanliness
I stayed in the property with my husband this October for 4 nights and housekeeping was amazing. However, the overnight crew was not the friendliest. Loved Nora and housekeeping. Will say, the bar could stay open longer and some room services would be amazing.
Stayed 3 nights in Oct 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Staff was so nice
Stayed 5 nights in Oct 2024

4/10 Poor

Hadassah

Travelled with group
Liked: Cleanliness
Pretty pricey considering our room was insanely tiny and looked out into a dungeon.
Stayed 3 nights in Oct 2024

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Midtown
Nice new find in midtown. Gorgeous lobby. A little strongly scented for my liking. A bit on the expensive side, but competitive.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sailesh

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Fady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

rosario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, very pretty, will stay again. Only downside is how small the room was.
Stayed 2 nights in Aug 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and the room was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was upscale and clean. Rooms were fairly large by Manhattan standards. Staff were very friendly and helpful. The area is quieter than other areas of Midtown. Our room had a sliding frosted glass barn door for the bathroom which is not ideal for privacy though the bathroom itself had a large tub which was nice. The air conditioner struggled to maintain temperatures below 70 even though it was set to the minimum of 68. The hotel is not super close to major subway connections but a couple lines are walkable within 5 to 10 minutes. In summary, a very good hotel with a few small low impact issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Stayed 3 nights in Oct 2024

10/10 Excellent

Beth, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very quiet; short walk to Grand Central.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Room was far above expectations, great location, and awesome staff. Would definitely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, but it wasn’t ready at 3 for their check in time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for all destinations in tri state - Long Island city , Brooklyn , all other parts of city. The rooms are small, but clean and chic, they give a NYC high end tiny apartment vibe. The staff members who changed daily were all amazing, helpful and cool. Do plan to return.
Stayed 2 nights in Oct 2024