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Sheraton Niagara Falls

4.0 star property
4-star hotel near Seneca Niagara Resort & Casino

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Photo gallery for Sheraton Niagara Falls

View from property
Restaurant
Spa
Suite, 1 King Bed
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪4 min walk‬
  • Niagara Falls State Park
    ‪7 min walk‬
  • Aquarium of Niagara
    ‪11 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

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About the area

Niagara Falls

City center retreat .You'll be steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park with a stay at this Downtown Niagara Falls hotel. Observation Tower and Aquarium of Niagara are also within half a mile (1 km).

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk - 0.3 km
  • Niagara Falls State Park - 7 min walk - 0.6 km
  • Rainbow Bridge - 9 min walk - 0.8 km
  • Aquarium of Niagara - 11 min walk - 0.9 km
  • American Falls - 19 min walk - 1.6 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk
  • ‪Stir - ‬3 min walk

About this property

Sheraton Niagara Falls

4-star hotel near Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 11153 sq ft of conference space
  • 1036 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Reception

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 3,707 reviews
The price is CA $140
CA $203 total
includes taxes & fees
7 Apr - 8 Apr
Seneca Niagara Resort & Casino

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 2 2025 to April 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 539 out of 1168 reviews
Rating 8 - Good. 287 out of 1168 reviews
Rating 6 - Okay. 162 out of 1168 reviews
Rating 4 - Poor. 91 out of 1168 reviews
Rating 2 - Terrible. 89 out of 1168 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brunilda

Travelled with family, Business traveller
Disliked: Staff & service
Checked into the room. There was construction. Which staff did not advice if. The whole entire time trying to rest noisy construction in room below or above us. Loud hammering, sawing, banging. Very disconcerting. I called front desk and all they said was they were having room constructions. We check out 3 hours later...couldn't take the loud atmosphere. Making us feel valued less of. Spending money on a room that we could not enjoy. While/also a 200 dollar hold. That we knew nothing about until we checked in. Hopefully, they will release my 200 hold soon
Stayed 1 night in Mar 2025

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one is picking up
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra charges
They charge a mandatory 20 dollar parking charge a day on all stays. This needs to be mentioned in the hotels.com info as it only mentioned the 10 dollar resort fee. Not happy that this gets pushed on to the amount owed at checkout and even more disappointed that this site does not list that info
Stayed 1 night in Dec 2024

10/10 Excellent

THIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect to me, Sheraton hotel is very good one!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
Always good
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Stayed 1 night in Dec 2024

8/10 Good

Juan Jose

Stayed 1 night in Dec 2024

10/10 Excellent

Svetlana

Stayed 1 night in Aug 2024

6/10 Okay

felicia

Stayed 1 night in Dec 2024

10/10 Excellent

WATCHARIN, Mississauga

Stayed 1 night in Nov 2024

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property and staff were great NOTHING could make up for the kids running in the halls most of the day and night. Even worse were their parents partying and drinking in the hall way most of the night!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Less Than Standard Customer Service
Checked in around 3:30PM. Was told my room was not ready to come back later to check in or I could get a double queen. Kept insisting on it. I booked 2 weeks in advance and would not accept. Somehow they just happen to have a King room available for my check in after my constant refusal! Ive stayed at this property many times amd this was unacceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Janelle

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly service
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible. Beds are uncomfortable. Shower temp wouldn’t stay warm, went from hot to cold in seconds! Very dirty, the place is falling apart
Stayed 3 nights in Dec 2024

8/10 Good

Jacqueline

Stayed 1 night in Nov 2024

10/10 Excellent

Willy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Darlene

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could use an upgrade. The rooms (specially the carpet and furniture) is starting to look worn down and dirty.
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Was really cold
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
1
Stayed 4 nights in Dec 2024

4/10 Poor

Trisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didn’t work called twice for a service call and the nicest man came up and tried to fix so we could flush the toilet at least but Ran every ten mins all night kept waking us up for two days. Customer service desk wasn’t very nice didn’t offer us to move to a working room. Someone’s old dirty hair clip was still in the shower for us with hair on it. Wasn’t a great experience. Won’t stay here again now
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to the Falls
Great facility with location also being excellent
Stayed 2 nights in Dec 2024

8/10 Good

Tilden

Travelled with family
Liked: Cleanliness
Dated property but location was convenient; walkable to the falls and bridge to cross over to Canada side.
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024