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Sheraton Niagara Falls

4.0 star property
4-star hotel near Seneca Niagara Resort & Casino

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Photo gallery for Sheraton Niagara Falls

View from property
Spa
Point of interest
Restaurant
Suite, 1 King Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪4 min walk‬
  • Conference Center Niagara Falls
    ‪5 min walk‬
  • Niagara Falls State Park
    ‪7 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (3251)
The price is CA $229
per night
CA $304 total
includes taxes & fees
8 Mar - 9 Mar
Seneca Niagara Resort & Casino

About the area

Niagara Falls

City center retreat .You'll be steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park with a stay at this Downtown Niagara Falls hotel. Observation Tower and Aquarium of Niagara are also within half a mile (1 km).

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Aquarium of Niagara - 11 min walk
  • American Falls - 19 min walk

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk
  • ‪Stir - ‬3 min walk

About this property

Sheraton Niagara Falls

4-star hotel near Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 11153 sq ft of conference space
  • 1036 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: internet access

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 2 2025 to April 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1009 reviews
Rating 8 - Good. 249 out of 1009 reviews
Rating 6 - Okay. 136 out of 1009 reviews
Rating 4 - Poor. 75 out of 1009 reviews
Rating 2 - Terrible. 70 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Stayed 3 nights in Nov 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

jason

Travelled with group
Liked: Staff & service
Great location and value, would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto Jr.

Liked: Cleanliness, staff & service
Great and pleasant
Stayed 1 night in Nov 2024

8/10 Good

Uzma

Liked: Staff & service, property conditions & facilities
Its in center 15 min from fall eating places are near
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Travelled with partner
Beautiful rooms. Pool area gorgeous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in the tunnel to the Casino. Good food nice room. Staff friendly. Easy to book an excursion.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeff

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stay was terrible , loud noise and music in the hallway all night call front desk numerous times !! Woke up to screaming in the hallway 2am smh terrible stay !
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to the falls.
Stayed 1 night in Nov 2024

8/10 Good

Lucienne, St Isidore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The area is very poor. Close to the falls that was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities
Love this place, so close to everything and friendly staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Tiffany

There was a bug in the bathroom . Not sure if it was a cockroach or not . Wasn’t pleasant .
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michelle, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....to walk to state park and Canada. Indoor pool and jacuzzi.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Hany

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Friendly and informative about the attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For older building, it was nice.
Stayed 1 night in Jun 2024

8/10 Good

Jared

Stayed 1 night in Sep 2024