The Westin New York at Times Square

4.5 star property
4.5-star luxury hotel near Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin New York at Times Square

Dinner served, American cuisine
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    4 min walk
  • Broadway
    5 min walk
  • Bryant Park
    7 min walk
  • New York, NY (LGA-LaGuardia)
    29 min drive

Room options

Suite, 1 Bedroom, Non Smoking, River View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, River View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (Non Smoking)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New York

City center retreat .At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Bryant Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Times Square - 4 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪Famous Famiglia - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Smith's Bar - ‬2 min walk

About this property

The Westin New York at Times Square

4.5-star luxury hotel near Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 29-36 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 40.17 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2754 out of 4519 reviews" "
Rating 8 - Good. 1031 out of 4519 reviews" "
Rating 6 - Okay. 415 out of 4519 reviews" "
Rating 4 - Poor. 175 out of 4519 reviews" "
Rating 2 - Terrible. 144 out of 4519 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Westin New York at Time Square was great! The concierge and bell hops greeted us at the door and took care of our luggage. We checked in and they brought our luggage to our room. The check in process was easy and straight forward. Our room was clean and spacious. There were four of us in our room. We had two double beds and it was perfect. I highly recommend the Westin at Time Square.

6/10 Okay

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Booked a 2 queen deluxe and they gave me 2 full beds. Also switched my room 3 times telling me it was queen beds and still ended up with full beds. Ive stayed at this hotel numerous of times around the same time every year and never had this problem. I just wanted what I paid. I was there for a birthday vacation so the room situation was very disappointing which I had my family with me and it wasn't what i expected
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael, HAMDEN

Stayed 1 night in Sep 2024

2/10 Terrible

YINET

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are tiny; at least mine was. The double beds barely fit an adult and an infant- they are most likely full or personal size. When I laid down their was a booger on the sheets. The bathroom sink didn’t drain, a closet door was missing and the room borders and rug were just dirty. Took more than 45 minutes and three phone calls to checkout, to get my car and have the bellboy get my luggage. This is not what I am used to from a Westin. Very disappointing and wouldn’t stay at this location even if it was free. When I got there I was told this was a destination hotel and that I would have to pay an extra fee which I was not aware of.
Stayed 1 night in Aug 2024

6/10 Okay

Keanu X.

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Was a good hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Yong Pyo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Shantell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ebenezer

Travelled with family
Disliked: Staff & service
This is a hotel where the staff does no more than they have to do.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Short walk to Times Square!
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in the big apple. Great experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is incredible! Had a tough time with my room situation, but worked out spectacular in the end! Highly recommend this hotel. Staff is top tier!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Three star hotel
The room was not clean and needs to renovate completely
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at when looking for safe and comfort near the attraction area.
Stayed 3 nights in Aug 2024

8/10 Good

Shelly Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good size rooms, some of the rooms could use updates. Very friendly and helpful staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service
Small rooms and a little dirty for 5 stars but that’s how manhattan is for hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thank you!
Stayed 2 nights in Jun 2024

10/10 Excellent

mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 4 nights in Aug 2024

8/10 Good

Charles L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

KRHONDA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Walking distance to Tome Square.
Stayed 2 nights in Aug 2024

10/10 Excellent

mark

Nice place
Stayed 2 nights in Aug 2024