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The Westin New York at Times Square

4.5 star property
4.5-star luxury hotel near Times Square

Choose dates to view prices

Photo gallery for The Westin New York at Times Square

Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪4 min walk‬
  • Broadway
    ‪5 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

Premium Room, 2 Double Beds (View)

Premium Room, 2 Double Beds (View)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner (View)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

City center retreat .At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Bryant Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Times Square - 4 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪Famous Famiglia - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Roxy Diner - ‬1 min walk

About this property

The Westin New York at Times Square

4.5-star luxury hotel near Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3289 out of 5272 reviews
Rating 8 - Good. 1167 out of 5272 reviews
Rating 6 - Okay. 464 out of 5272 reviews
Rating 4 - Poor. 190 out of 5272 reviews
Rating 2 - Terrible. 162 out of 5272 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELLE, Kingwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Doris E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, friendly and helpful. Shout out to Eddie, Roger and the car service drivers. Excellent hotel, excellent location and excellent service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Janifer Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food at the property was not as good as it was last year.

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We enjoyed our stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Regina, Bolingbrook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Feb 2025

6/10 Okay

JIM, SHOREVIEW

Stayed 3 nights in Oct 2024

10/10 Excellent

GEORGE

Stayed 4 nights in Dec 2024

6/10 Okay

Weiwei

Stayed 4 nights in Aug 2024

10/10 Excellent

Anshul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location to Times Square.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Great nye experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Shana

Stayed 3 nights in Dec 2024

6/10 Okay

Jasmine

Travelled with group
Liked: Staff & service
Good location, that’s about it.
Would not recommend staying here. There are homeless sleeping right in front of the hotel. The “Top view” bus tour people are right out front and harass you exciting and entering the building. There are fridges in the room that you CANT use. They stated it’s a mini bar but they retired the program in 2020. However, if you put things in there and take them out, you’d be charged. Front stated that they could bring you a separate mini fridge but it’d cost you $20. I’ve NEVER in my life paid for a mini fridge. Even in a motel the fridge is free. And if it isn’t, it’s included in the cost of the room. The heat in my room did not work the first day. Maintenance came out to fix it and it still wasn’t working. I requested them to come again the first night and they never came. It took TWO days for my room to reach 73 degrees. Mind you, it’s WINTER. The drinks are ridiculously priced. And the “kitchen” where you can get food is subpar. Not to mention you’re about to pay about $40 for a continental breakfast that you can get at the Hilton. Plus side, you get a $35 credit to use at the bar or the kitchen, but it almost pays for nothing when everything is so expensive!! I’m used to paying more for things, have travelled to Westins all over the world, this was the most expensive trip. Oh yea, front desk didn’t give WiFi passcode upon check in, had to call and figure that out. And they didn’t tell me how much they’d put a hold on my card for incidentals. Great location, but there’s better.
Stayed 4 nights in Dec 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. My only issue was the room wasn’t cleaned the first night so i had to call the front desk for fresh towels. It’s possible because this was a holiday weekend maybe they were short staffed. Restaurant/bar was good too
Stayed 3 nights in Dec 2024

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, helpful and went out of their way to help us which includes children. The hotel room was clean and included a great view. Will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. The room and hotel was clean. The bar was clean and had a lot of options. Will definitely stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The restaurant is really good
Stayed 2 nights in Dec 2024

6/10 Okay

Chrissy

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Stayed 4 nights in Dec 2024

10/10 Excellent

Lewis Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024