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Waiheke Island Resort

3.5 star property
3.5-star spa hotel near Palm Beach

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Photo gallery for Waiheke Island Resort

Premium Triple Room | Private kitchen
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Exterior
Premium Triple Room | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Housekeeping
  • Pool
  • Breakfast available

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    ‪7 min walk‬
  • Anzac Bay
    ‪4 min drive‬
  • Oneroa Bay
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪348 min drive‬

Room options

View all photos for Premium Triple Room

Premium Triple Room | Living area

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area

Partner Two Bedroom Villa

  • 85 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen

Sea View Studio Apartment

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Short Stay Room

Short Stay Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Sea View Chalet

Partner Sea View Chalet

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Waiheke Island

Ostend stay.A stay at this Ostend hotel places you within half a mile (1 km) of Palm Beach and 3 miles (5 km) of Wild on Waiheke. Tantalus Estate and Oneroa Beach are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 7 min walk
  • Wild on Waiheke - 5 min drive
  • Oneroa Beach - 8 min drive
  • Mudbrick Vineyard - 9 min drive
  • Onetangi Beach - 12 min drive

Restaurants

  • ‪Te Matuku Bay Oysters - ‬4 min drive
  • ‪Mudbrick Vineyard & Restaurant - ‬9 min drive
  • ‪Stonyridge Vineyard - ‬6 min drive
  • ‪Charlie Farley's - ‬9 min drive
  • ‪Batch Winery - ‬9 min drive

About this property

Waiheke Island Resort

3.5-star spa hotel near Palm Beach
Waiheke Island Resort offers its guests a full-service spa, an outdoor pool, and a hot tub. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Waiheke Island Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Waiheke Island hotel.

  • 24 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: NZD 9.5-24.5 per person
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Hot tub
  • Yoga classes

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 109 out of 335 reviews
Rating 8 - Good. 141 out of 335 reviews
Rating 6 - Okay. 52 out of 335 reviews
Rating 4 - Poor. 22 out of 335 reviews
Rating 2 - Terrible. 11 out of 335 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Would only stay if had a vehicle
Stayed 2 nights in Oct 2024

8/10 Good

Hazem

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, great views and close to the beach and public transportation which is a plus..space could benefit from some upgrades given the price they charge. Swimming pool is still under renovation, Overall, a very good option for a short stay in Waiheke.
Stayed 1 night in Oct 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
A great place for a weekend break, staff were wonderful and the view from our unit and balcony was fabulous.
Stayed 1 night in Oct 2024

8/10 Good

Praise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the sea view studio. Really enjoyed our stay here! Be prepared to get your steps in if you’re planning to be going around the resort. It’s a hike to get from our room to the reception haha. We played mini golf and had dinner, really generous portions, everything comes out quickly and tastes good. The rooms are cleaned in the afternoon as they have alot of places to clean. There’s smart tvs in the room. They have laundry which is $5 ($1 coin) each for washing and dry. Then $2 coin for detergent.
Stayed 3 nights in Oct 2024

6/10 Okay

Terresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and comfy
Stayed 1 night in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly team, wasy check in, clean tidy room which had everything I needed. I could hear young people stomping about and laughing in the room above me until reasonably late in the night which was the only negative.
Stayed 1 night in Oct 2024

6/10 Okay

Sinead

Travelled with partner
Liked: Cleanliness, staff & service
Positives:Massive food portions, rooms are cosy, comfortable and clean, stunning views. Lovely friendly staff. Negatives: unit above not managed by property and guest stomped, scrapped chairs, banged cupboards etc for hrs at night, did not answer door when went up and knocked, called the number on the unit it said to call, no answer and reception was closed, said guest woke at 7am same noise on a Saturday. Resort is empty so unsure why they’d place a paying guest below a unit occupied by an external company. Food: Average at best.
Stayed 1 night in Oct 2024

6/10 Okay

Tanya

Stayed 2 nights in Sep 2024

10/10 Excellent

Kaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to chill and relax!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfy bed
Stayed 1 night in Sep 2024

10/10 Excellent

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
super nice view and modern room
Stayed 1 night in Aug 2024

10/10 Excellent

Kiarcha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiheke Island Resort was a dream to stay at. The location is absolutely perfect! The villas were a good size, clean and comfortable. The staff were super friendly and helpful. The only down side is that the resort isn't entirely accessibly friendly as it has quite steep slopes and stairways. My mum has a walking stick and was slightly daunted by the pathways, however the staff went out of their way to assist her to ensure her stay was comfortable and safe. It didn't help that we went during the wet season, which made things harder - but as previously mentioned - the staff are gold! I would recommend staying here if you're looking for a little get away with breath taking views and great customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Jayaluxmi, Cambridge

Travelled with family
Liked: Cleanliness, staff & service
Tidy, clean and quiet. Good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Pofanau

Travelled with partner
Liked: Cleanliness, amenities
Beautiful sea view own apartment easy to park and enter very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice views
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

2/10 Terrible

Jenna

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible experience, would NOT recommend
Stayed 1 night in Jul 2024

6/10 Okay

Rav

Travelled with family
.
Stayed 1 night in Jul 2024

10/10 Excellent

Kaiti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property - easy check in although the instructions could have been clearer (we were advised to check in after 2PM but when we arrived, the reception said they are closed from 2PM in winter so this was a little confusing). Other than that, fantastic stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my time staying at the resort it is a fantastic place to stay and wish I could have stayed longer.
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Travelled with partner
Disliked: Staff & service
Rather steep site with many steps down and up to and from our unit. Only found out no services available the day we arrived including food that we anticipated getting onsite so had to travel elsewhere to get something to eat. No reception open on arrival or at several other times we tried.
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property - had everything you need, very convenient Unfortunately the toilets nearest the public spa were very dirty - had smoke butts, strange looking food on the ground, a pair of underwear in the sink and purple splashed everywhere up the walls etc
Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024