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HELIOPARK Bad Hotel zum Hirsch

4.0 star property
4-star spa hotel near Caracalla Spa, connected to the convention center

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Photo gallery for HELIOPARK Bad Hotel zum Hirsch

Front of property
Deluxe Double Room
Junior Suite
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Hirschstraße 1, Baden-Baden, BW, 76530
  • Casino Baden-Baden
    ‪4 min walk‬
  • Kurhaus Baden-Baden
    ‪4 min walk‬
  • Caracalla Spa
    ‪8 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Baden-Baden

City center stay.With a stay at this Baden Baden Old Town hotel, you'll be steps from Trinkhalle and Motorway Church St. Christophorus. Central-North Black Forest Nature Park and Casino Baden-Baden are also within half a mile (1 km).

What's nearby

  • Casino Baden-Baden - 4 min walk - 0.4 km
  • Kurhaus Baden-Baden - 4 min walk - 0.4 km
  • Friedrichsbad - 6 min walk - 0.5 km
  • Caracalla Spa - 8 min walk - 0.7 km
  • Festspielhaus Baden-Baden - 8 min walk - 0.7 km

Getting around

  • Sinzheim Station - 10 min drive
  • Sinzheim Nord S-Bahn - 12 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 22 min drive

Restaurants

  • ‪Amadeus Hausbräu - ‬4 min walk
  • ‪Löwenbräu - ‬4 min walk
  • ‪Le Bistro - ‬5 min walk
  • ‪Wallstreet im Hamilton - ‬5 min walk
  • ‪Indisches Restaurant Ganesha - ‬2 min walk

About this property

HELIOPARK Bad Hotel zum Hirsch

4-star spa hotel near Caracalla Spa, connected to the convention center
HELIOPARK Bad Hotel zum Hirsch offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at HELIOPARK Bad Hotel zum Hirsch.

This 4-star Baden-Baden hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1689
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
HELIOPARK Bad Hotel zum Hirsch offers 71 accommodations with minibars and safes. Each accommodation is individually decorated. 35-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. This Baden-Baden hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

HelioSpa has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Russian

Similar properties

Exterior

Atlantic Parkhotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
4.7 out of 5, Exceptional, 66 reviews
The price is CA $281
CA $312 total
includes taxes & fees
Jun 2 - Jun 3
Atlantic Parkhotel

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 35-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Bad Hotel zum Hirsch
Heliopark Bad Hotel
Heliopark Bad Hotel zum Hirsch
Heliopark Bad Hotel zum Hirsch Baden-Baden
Heliopark Bad zum Hirsch
Heliopark Bad zum Hirsch Baden-Baden
Heliopark Hirsch
Hotel Heliopark Bad zum Hirsch
Hotel Heliopark zum Hirsch
zum Hirsch
Heliopark Zum Hirsch Baden
Heliopark Bad Zum Hirsch
HELIOPARK Bad Hotel zum Hirsch Hotel
HELIOPARK Bad Hotel zum Hirsch Baden-Baden
HELIOPARK Bad Hotel zum Hirsch Hotel Baden-Baden

HELIOPARK Bad Hotel zum Hirsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 496 reviews
Rating 8 - Good. 156 out of 496 reviews
Rating 6 - Okay. 40 out of 496 reviews
Rating 4 - Poor. 8 out of 496 reviews
Rating 2 - Terrible. 6 out of 496 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

robin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ana, Hackensack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location. Great Wellness Options within the hotel. Delicious breakfast. Will definitely come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located and the staff was amazing. Staff could not do enough to make sure we enjoyed our stay. Close to shopping and restaurants as well as spas.
Stayed 1 night in Dec 2024

10/10 Excellent

gregor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sonia Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly and helpful, we had an awesome stay, this was a first time for me, but my husband and daughter have stayed here twice before, if we plan a trip to Baden Baden again, we will for sure stay here definitely
Stayed 7 nights in Sep 2024

6/10 Okay

Yue

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location for access the spa town and festival is great. The property is way beyond old to be renovated. Carpets were so worn ugly and dirty. Furniture and closet were so basic not even to put on some new paint! Breakfast was great with many varieties. The hairdrier is not working. The worst part is with such hot weather, there was no air conditioner . The room is too hot to sleep and room fan was incredibly loud that it has to be turned off. At least they can spend a little bit money on new fans which are not noisy!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to base yourself when exploring the Black Forest. Baden-Baden itself it very beautiful but the train connections to Strasbourg and other Black Forest places are amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah Scattergood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful staff was very pleasant and helpful. Room was spacious and air conditioned. Note that not all rooms have air conditioning. Breakfast was included and was the best we’ve had. Even included champagne. Location was perfect—convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an ideal location
Stayed 2 nights in Jun 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, excellent breakfast buffet, could improve in room facilities (no kettle or complimentary tea/coffee), bed was comfortable but avoid 5th floor if over 6' as rooms at this level have dormer windows but exposed 'A' frame rafters a lovely feature if height not an issue
Stayed 4 nights in Jun 2024

8/10 Good

John, Ames

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff! Nice connection to spa, though there were a few miscommunications about how to pay (cash only) and providing materials
Stayed 4 nights in May 2024

8/10 Good

Brette

Travelled with partner
Nice location, easy walk to everywhere including Casino.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

Old town feel

The room was nice but I think I had one of the larger rooms. The beds were not overly comfortable. It’s an old hotel which is cool for the charm. It was a great price but it felt more like a 3.5 star hotel. No conditioner, bars of soap, nor washcloths. And NO PARKING! you need to park your car in a lot somewhere and walk back. If I had realized this I might have chosen another place. But the breakfast buffet was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 5 nights in Jan 2024

2/10 Terrible

Laurie

Stayed 1 night in Dec 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location, however no onsite parking. We were charged 40 euro extra for roll away bed for the night.
Stayed 1 night in Dec 2023

8/10 Good

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Delightful

Perfectly located in the pedestrian area of the old town only a few minutes walk to the spas. Old world charm, great breakfast buffet and spacious rooms. Only disappointment was the break down in supply of thermal spring water to bathrooms. Not the hotel’s fault but no mention of existing problem until we asked.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

HELIOPARK BAD Zum Hirsch - is Charming

This is our 2nd visit to the HELIOPARK BAD Zum Hirsch, this visit was lovely as was our first. It is a charming hotel with a perfect location in the older part of Baden-Baden. It has its own spa and is walking distance to all sorts of dining and shopping, the Thermes as well as the beautiful park and casino. The staff has always been pleasant and helpful.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baden Baden great place to visit

Lovely hotel, great breakfast and service. Down points. No tea or coffee facility in room. Also claim to be able to use hot spring waters in bath. No supply of hot spring water at all during our stay in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrey

Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Stayed 1 night in Oct 2023

10/10 Excellent

Odysseas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good property, close to the major attractions- the room was large and the staff were pleasant!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Charles

Stayed 2 nights in Jul 2023