Check-in was tiresome. I only booked in the morning and arrived in the afternoon. However, there were 3 people behind the reception desk all searching for my booking. A couple of mins later they checked me in , even though they didn't know how many nights i was staying. Then they took 500 Bht "Key deposit", gave me a receipt for the Key deposit and showed me up to the room. The room was clean, and didn't have one of those annoying "door key power switches". So in effect, you could leave things charging in the room and take your key with you. A real plus point... Now the really annoying thing.... The room wasn't made-up the next day? However, on checking out, i handed over the room key, and was asked for the little receipt I was given for the key deposit when i checked in. To be honest, when preparing to travel home it wasn't the most important thing on my mind. Suffice to say, I couldn't find it. They then tell me that they cant give me back the 500bht without the receipt! As my flight was in the early hours of the morning and it was about 22:00 when I was checking-out. I couldn't be bothered to argue. Fortunately, I was travelling with a Thai friend. They stepped in and had a robust debate with the guy behind the reception desk. The outcome was, they reluctantly handed me back 400bht charging me 100Bht for the lost receipt. If they had told me the receipt was worth 500Bht I would have kept it in my wallet! It almost felt like a con!!!